SBA Communications

Global Talent Development & Compliance Analyst II

the LEGO Group

Operations Support Administrator; Global Operations Support Team

Consumer Service Advisor, Multi-language

Luxam Inc

Client Contact Manager

Broward County Public Schools

Middle School Science Teacher

National Kitchen and Bath Association

Responsible for designing, creating, maintaining, updating training documentation, and LMS administration. This includes standard operating procedures, online help, user guides, tutorials, design specifications, and other training as needed. Responsible for gather information and producing accurate, complete, and concise training documentation. Work closely with the Director of Learning. Responsibilities included: layout designing, script writing, data entry, general upkeep, and troubleshooting of databases. Set up database from the ground up. Generate various complex Excel reports for internal and external purposes. While employed, we transitioned to a new LMS, which I was involved as an SME and Project Manager for course transferring. Attended 3 weeklong vendor Industry shows owned by the NKBA in Las Vegas, NV (KBIS). Assisted with sales as well as Learning programs.

LMS Administrator

Miami-Dade County Public Schools

I taught 2nd grade, taught Math, Science and Social Studies to 3rd graders, and taught Science and Social Studies to Gifted 3rd – 5th Graders.  Planned and implemented varied and diverse lesson plans using hands-on manipulatives, as well as educational field trips to area museums and zoos.

Teacher and permanent substitute

Miami Children's Museum

Work closely with the Development Director and Executive Director.  Responsibilities included: layout designing, script writing, data entry, general upkeep, and troubleshooting of databases.  Set up database from the ground up.  Coordinated with previous Development Directors to attain lists and merge them into the database.  This included duplicate elimination as well as research for new information using the internet. Generate various Excel and Access reports.  Create collateral support materials, providing input in the development of new marketing/training materials.   Promoting membership sales, upgrades, and corporate accounts through special event membership promotions.  Responsible for daily/monthly financial operations.

Database Manager

Fairchild Tropical Botanic Garden

Administrative Assistant for the Education Director. Other responsibilities included: scheduling Garden-wide events, lectures, presentations, and educational seminars.  Coordinate field trips from Miami- Dade County Public Schools, summer camps and private schools.  Served as registrar for continuing adult education classes. Generate various Excel and Access reports.  Create collateral support materials, providing input in the development of new marketing/training materials.  Handled the field trip check-in process, money collection and deposits from school groups as they arrive.  Handled all class and field trip payments as well as issuing vendor payments. Support trade shows, conferences and speaking engagements on behalf of Fairchild Tropical Garden. Used audio modification software to program hand-held tour devices.

Administrative Assistant/Education Program Coordinator and Database Manager

Miami Science Museum

Seasonal: Responsible for leading small group activities, preparation and storage of materials, set up/clean up of snack and breakfast supplies, assisting with supervision of groups, planning and organizing the activities, check-in process, money collection and deposits from groups as they arrive.  Groups consists of 60 – 120 girl, boy, cub scouts, or Miami-Dade County Public School students and their leaders, chaperones and teachers.

After Care/Camp-In Instructor and Leading Coordinator

Seasonal: Responsible for the processing, data entry, billing, deposits, and filling applications for Summer Camp and general office work.  Including contacting parents and generating lists for teachers and parents.  Also charged with facilitating parents with their summer camp class selections, selling memberships, and answering any questions that concerned parents may have.

	After Care/Camp-In Instructor and Leading Coordinator
Miami Museum of Science and Space Transit Planetarium, Miami, Florida
Education Department

•	Responsible for leading small group activities, preparation and storage of materials, set up/clean up of snack and breakfast supplies, assisting with supervision of groups, planning and organizing the activities, check-in process, money collection and deposits from groups as they arrive.  Groups consists of 60 – 120 girl, boy, cub scouts, or Miami-Dade County Public School students and their leaders, chaperones and teachers.

Summer Camp Assistant

Responsible for the processing, handling, billing, deposits, and data entry of applications for Museum membership, generating mailings for Museum Members, as well as maintenance of File Maker Pro (file management/database program) layout creation and server upkeep. Promoting membership sales, upgrades, and corporate accounts through special event membership promotions.  Collection and analysis of data for marketing and demographics reports.  Responsible for daily/monthly financial operations.  Responsible for the coordination of membership staff and volunteers.

Membership Sales Manager

FHAL, LLC D.B.A. Deco Natural Stones

Temporary Assignment: Responsible for AR, AP, PR, invoicing, account reconciliation, maintenance of the general ledger, review account balances and analysis using Peachtree Accounting, and month end close.  Additional responsibilities include management report compilation, inventory analysis and job costing.

Assistant Controller

I have over 12 years experience in providing excellent customer service in many different non-profit environments while executing a variety of different duties. I have 7 years of experience working with multi-lined switchboard telephone systems. I am bilingual in English and Spanish. I am also computer literate with both Macintosh and Microsoft environments, including troubleshooting. I have 7 years of experience on Macs and over 20 years of experience on Microsoft-based systems. I have over 10 years experience as an administrative assistant. I have 3+ years experience as an LMS Administrator.

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