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For nearly nine years, I led the full operations of various bank branches, including the largest branch within a network of over 40 team members. My responsibilities encompassed branch sales, business development, customer service, and the management of credit writing and analysis. Additionally, I was accountable for human resources management and enhancing the customer experience across the branches. I managed a portfolio of significant business accounts, which included money services businesses, credit unions, and both deposit and current accounts for banks. I conducted interviews with personal and business clients seeking substantial loans, typically in the seven to eight-figure range. My role involved assessing and preparing loan applications, which required detailed financial breakdowns and analyses of financial statements. I had the authority to approve loans within specified limits, including personal, unsecured, and business loans. I utilize my extensive knowledge in leadership development, business strategy, life coaching, and temperament counseling to facilitate mindset shifts, foster growth, and effect meaningful transformations in individuals' lives. With proven leadership experience across the banking, education, and consulting industries, I also serve as a visionary leader and leadership consultant and life strategist. I provide both group and individual coaching, mentorship, and training programs focused on essential areas such as leadership, business management, customer service, and personal development. My commitment lies in assisting individuals and organizations in realizing their full potential. Additionally, I am a John Maxwell Certified Coach, Speaker, and Trainer, a Licensed Clinical Pastoral Counselor, and a Certified Temperament Counselor, holding an MBA and a Doctoral DMin degree. I have garnered numerous positive client testimonials that highlight their successful experiences and outcomes, which stem from my exceptional service and effective strategies that have empowered them and transformed their lives.
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