Jarren Pinchuck's Linkedin Analytics

Scaling a tech company is exciting and scary as hell. You’re juggling hiring, firefighting, strategy, product, customers, and growth… all at once. Operations start to creak, onboarding gets messy, and retention becomes reactive instead of intentional. That’s where I’ve spent my career, turning chaos into clarity and growth into something scalable. With 20+ years of experience across SaaS, IoT, and tech in Australia, the US, and the UK, I’ve led product, operations and customer success strategy at startups and scaleups through their most critical phases. I’ve built teams from the ground up, driven major operational shifts, and helped businesses grow without falling apart in the process. Some wins I’m proud of: • Raised $1M+ and 4x’d revenue in 12 months as CEO of a pre-seed SaaS startup • Cut onboarding time by 65% and improved CAC efficiency 5x • Scaled operations across 5 countries, hiring and leading high-performing teams • Reduced churn, improved TTFV, and created scalable customer success engines What I do best: • Build and scale operations that actually work as companies grow • Create customer success systems that drive retention and advocacy • Partner with & mentor founders and exec teams through complexity and fast growth Whether I’m stepping in as a full-time COO or partnering in a fractional capacity, I bring a hands-on approach, focused on making things work better, faster, and more sustainably. No Fluff.