ULEZPROSPERITY

As a Sales Consultant, I managed the full sales lifecycle for inbound leads, guiding prospects through each step from initial contact to transaction completion and ongoing client follow-up. Key responsibilities included:

Lead Engagement: Connected with warm leads, confirmed their information, and ensured they reviewed introductory content, creating a seamless transition into the sales process.

Outreach and Follow-Up: Made timely initial contact, verified client readiness, shared additional resources, and scheduled follow-up calls within 24 hours to maintain momentum.

Consultative Selling: Held in-depth discussions to address client questions, clarify offerings, and guide them through each stage of the decision-making process.

Compliance: Completed Know Your Customer (KYC) and Anti-Money Laundering (AML) checks to ensure regulatory compliance.

Contract Closing: Facilitated contract signing through DocuSign, managed transaction logistics, and secured cleared funds to complete the sale.
Documentation Management: Oversaw timely delivery of all necessary paperwork, ensuring smooth transaction completion and client satisfaction.

Relationship Building: Solicited referrals and affiliate business from satisfied clients, helping to expand our network and create future sales opportunities.

Client Retention: Maintained post-sale contact to ensure satisfaction and encourage repeat business.

Working in a startup environment, I played a key role in shaping processes and developing infrastructure as the company scaled. In addition to driving sales, I contributed to refining our sales strategy, onboarding methods, and compliance practices. This involvement helped transition the company from early-stage operations to a more structured approach, improving efficiency and client experience. Through this role, I strengthened my skills in adaptability, process optimization, and strategic thinking, essential for thriving in a fast-paced, growth-driven environment.

Asset Management Consultant

Tesla

●	Orchestrated the growth and operational excellence of a virtual sales team responsible for the UK and Ireland markets, achieving significant improvements in regional sales operations.
●	Mentored new sales representatives in mastering effective sales techniques and understanding the intricacies of motor trade finance and regulatory compliance with FCA guidelines.
●	Developed and implemented innovative solutions to internal challenges, significantly improving the monthly communication and delivery of finance information.
●	Consistently surpassed all set KPIs during the probation period and beyond, achieving high rankings within the team and contributing to overall regional success.
●	Adapted swiftly to procedural changes and evolving business needs, fostering a culture of agility and shared best practices among the team.
●	Demonstrated exceptional multitasking skills, managing both inbound and outbound sales and delivery calls, ensuring high levels of customer satisfaction and team productivity.

Inside Sales Executive

PayDo

●	Led the shift in strategic focus towards high-profit margin clients, enhancing the company's offerings in complex, international business environments.
●	Crafted and executed presentations for B2B solutions, specifically tailored for cross-border payments and e-wallet services, adhering to FCA, TCF, and AML regulations.
●	Employed a multichannel strategy across various industries, increasing the visibility and uptake of the company’s unique B2B solutions.
●	Fostered relationships with major clients to understand their needs and provided bespoke solutions that improved their operational efficiency and transaction ease.
●	Collaborated closely with product development teams to refine service offerings, ensuring they meet the complex requirements of international clients.

Sales Manager

VDC Trading

●	Founded and developed a new sales team, creating a supportive and collaborative environment that led to significant performance improvements.
●	Authored and implemented a bespoke training program specific to the industry, which included individual coaching sessions aimed at personal and professional development.
●	Introduced and managed the successful implementation of a new commission structure, incentivising outstanding individual and team performances.
●	Spearheaded the launch of a new CRM system, which streamlined operations and enhanced the efficiency of the sales process.
●	Engaged actively in networking and client referral initiatives, substantially expanding the company’s client base and boosting sales by 32% year-over-year.
●	Negotiated and secured lucrative contracts, contributing to a record-setting £4.2 million in sales for the fiscal year.

BMW Motorrad Bavaria Motors

●	Managed all aspects of new bike sales, including marketing strategies, sales events, and inventory management, leading to sustained increases in sales figures.
●	Directed the recruitment and training of new staff following a structural reorganisation, which led to improved team dynamics and sales performance.
●	Oversaw the company’s social media platforms, initiating campaigns that significantly increased online engagement and translated into additional revenue.
●	Handled customer and staff conflicts, ensuring issues were resolved amicably and maintaining high levels of staff and customer retention.
●	Built and maintained a loyal customer network, enhancing customer satisfaction and fostering long-term business relationships.
●	Successfully closed deals with high-end clients, delivering premium customer service and establishing a reputation for reliability and professionalism.

CANNON MOTORCYCLES LIMITED

Cannon BMW

Sales Executive

–	Managed an account base of £1.2 million turnover
–	Increased account performance from 25% to over 63% within 6 months of management.
–	Promoted from Relationship development manager to Assistant UK sales manager within 6 months
–	Identified areas for improvement on selected accounts, in addition to CRM reporting
–	Persuaded the Sales Director to provide additional training for all the sales team
–	Worked with technical teams and other members of staff to provide customer support and problem-solving

Assistant Sales Manager

Relationship Development Manager

Senior Sales Executive

Tesco Mobile

●	Led a team of 11 sales advisors, consistently meeting and exceeding company-wide sales targets and setting new performance benchmarks.
●	Recognised for outstanding sales and operational leadership, receiving several awards for best sales and performance at multiple company branches.
●	Initiated and successfully managed the concept of a pop-up shop, which set the standard for future nationwide implementations and received the award for the best performance among all pop-up shops.
●	Developed and implemented strategies that resulted in the branch being named “Most Improved Shop” and “Best in London”, highlighting exceptional team and operational management.
●	Cultivated a dynamic and innovative work environment, encouraging creativity and initiative among team members to maximise sales opportunities and customer satisfaction.

Team Leader

- Providing first class customer service with regular positive feedback to store manager of excellent level of personal service delivered by myself
- Driving sales and reaching personal targets on a regular basis. 
- Having in depth knowledge in mobile devices to advise customers correctly in easy to understand englsih
- Supporting managment and team to deliver on all KPIs

Customer Assistant

Accomplished Sales Management Professional with over 12 years of experience in B2C and B2B environments, demonstrating exceptional leadership and business development skills within premium brand sectors. Proven track record in surpassing key performance indicators, driving team performance, and cultivating robust client relationships across various industries. Skilled in strategising and implementing effective sales processes and training programs that enhance productivity and team dynamics. Committed to leveraging extensive knowledge of sales methodologies and customer relationship management to achieve commercial success and client satisfaction.

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