JPMorgan Chase & Co.

Operations Excellence, Asset and Wealth Management Operations

Assistant Vice President

Infosys

Bid Management
Role: Bid Manager
End to End Management of proposals, primarily focusing on planning, drafting response document and commercials.
	Create Win themes, pursuit plans, establish Bid Team and work with Solution SMEs to create customer focused response documents. 
	Deal Pricing System anchor for RFP/RFQ to calculate PBT, PAT and other commercial indices as required by the sales team
	Responsible for creation and standardization of sales collaterals (Case Studies, Presentations, Templates etc.)
	Achievement(s)
	Received multiple AWARDs for winning proposals. 
	Senior Management Recognition & Appreciation for Bid Management & timely submission of RFXs.

Moves on CEM
Role: Business Analyst
The aim was to build an order management processes for Australian telecom major, by way of exceptions and minimal manual activity. Benefits derived were minimizing human intervention, consistent, efficient and best practice processes.
Key Deliverables/Responsibility
	Conduct Elaboration sessions with clients to understand the requirements. 
	Prepare Use cases.
	Functional review of the developed solutions and anchor UAT support
	Work closely with the various stake holders- development, testing and management stakeholders for timely delivery.

TB on CEM
Role: Business Analyst
Case management solution for Australian telecom major, to control and direct the Connection Manager work flow of O2A of NBN™ orders. The solution aimed at enhancing the customer experience, ensuring faster delivery of NBN™ and improving performance KPIs. 
Key Deliverables/Responsibility
	Support the onsite LBA for elaboration sessions to requirement gathering
	Prepare Use cases
	Review the Test Cases
	Supporting offshore build, and monitor project progress by maintaining agile burndown, progress reports and create user manuals.

Sr Consultant

Business Process Blueprinting 
Role: Business Process Modeler 
Model the Merchandize, Store Operation and Supply Chain process for a Global footwear and fashion accessory manufacturer and retailer in order to standardize them across different geographies. The business requirements were captured and analyzed with the aim to improve the business functionality and adopt new ERP solutions.
Key Deliverables/ Responsibility
	Carry out In-depth study and analysis of As-Is process work flows.
	Incorporate best practices and optimized process KPI’s
	Designed To-Be Process for Merchandizing and Store Operations.

MENA FOBO Report Digitalization
Role: Business Process Modeler 
Overhaul the reporting and monitoring setup by systematically and incrementally migrating the existing Excel Based monthly and daily reporting structure to the SAP BO based reports for American multinational food, snack and beverage company
Key Deliverables/ Responsibility
	Prepared Functional Documents based on the interview with the stakeholders and understanding business requirements.
	Blueprinting and analysis of As-Is Reports and designing the To-Be Report.
	Project co-ordination with various stakeholders
	UAT support to address user issues and conduct user training.
	Prepare test plans and support execution of the test cases.
	Validating the desired report outputs by calculations according to the desired formulas


WhiteSwan
The Project was to implement new reporting structure to include new key figures and KPI’s for American multinational food, snack and beverage company
Key Deliverables
	Implementation of WhiteSwan  Reporting Structure
	Analyzing the impact of change on other KPIs.
	SAP BW Modelling.
	Report Visualization Enhancements

Sr Associate Consultant

Project:
Cash Acceleration Program (Client: American multinational consumer goods company)
New reports were implemented as a part of the CAP, had to be tested for accuracy, quality and according to the desired requirements specified by the Business.
Key Deliverables
	Business Acceptance Testing for the CAP (Cash Acceleration Program)
	Testing of BI reports  for new metrics
	Validating the desired output for the calculations according to the desired formulas
	Reports Visualization Enhancements  

Patient enrollment for Clinical trial management for global bio pharmaceutical company.
To make the Clinical Trial successful patient enrollment is one of the critical stages. Patient prospecting, selecting, enrolling and monitoring are very essential for a successful trail. A BPM based process-Patient Enrollment was designed as a part of the Clinical Trial Solution covering all aspect like planning, contract management, Primary and Secondary labeling, inventory control and logistics..

Supplier induction for United Kingdom’s largest grocery and general merchandise retailer.
With the aim of increasing the competitiveness of the organization, an approval process was designed for inducting new suppliers into the value chain. A predefined criterion was identified depending on a wide range of factors such as financial credibility, quality, reliability and service.

Associate Consultant

Syntel

The following responsibilities were assigned to me
a)Responsible for the updating, enhancements, trouble shooting of the Architectural Solution Group Portal i.e. ASGPortal 
b)Account Management of all the existing users as well as new logins. 
c)Implementation of Single Sign in for CoE’s (Centre of Excellence )
d)Administrator for the Portal looking into day to day activities

Analyst Programmer

Business Analyst with experience in the information technology and services industry. Skilled in Marketing Management, Requirements Analysis, BRD and FSD. Good understanding and knowledge of As-Is and defining the To-Be process, defining Use Cases and Requirement Management.

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