The Mines Law Firm

Owner

Medicaid and Medicare Health Plan

-Report directly to the health plan's Senior Director
-Actively participate in workgroups to complete grant submission requirements to transform clinical practice
-Develop QI projects such as clinic improvement related to pay for performance incentives and increasing HEDIS rates
-Serve as a consultant to remain in compliance with state contracts such as Quality Improvement Projects
-Recommend and develop educational materials for physicians and health plan members 
-Provide QI expertise regarding market research conducted by the organization to enhance membership rates
-Lead various other projects related to improvement of rates of members’ screenings, tests and exams

Quality Improvement and Health Assessment, Program Manager

PUBLICATION

Starr, R., & Mines, J. (2013). Group dynamics: The relationship between provider group structure and patients' ratings on services central to the patient-centered medical home (PCMH) model. American Public Health Association, https://apha.confex.com/apha/141am/webprogram/Paper292749.html -Published in 2013


DUTIES

-Monitored compliance with the state contract such as Quality Improvement Projects (QIPs)
-Developed and managed QI projects such as breast cancer screening improvement and incentive initiatives
-Monitored implementation of clinical enhancements such Case Management efforts to reduce hospital readmissions through medication reconciliation and a Transition of Care program
-Ensured NCQA standards are tracked, accurate, and reported

Quality Improvement Project Manager

-Updated preventive health guidelines and distribute to members with accurate recommendations
-Monitored compliance with the state & federal contracts such as Quality Improvement Projects
-Managed QI projects such as breast cancer screening mobile mammography and diabetes incentive initiatives
-Monitored Case Management efforts to reduce hospital readmissions through medication reconciliation
-Ensured NCQA standards are tracked and reported (i.e. QI 10A Continuity and Coordination of Medical Care)

Quality Improvement Project Specialist

University of Southern California

-Coordinated ancillary programs, including Infusions, Sleep studies, Medical Surveillance Physicals, Employee Hepatitis B Immunization Program, DEXA Scan Program. 
-Organized and expedited flow of work through supervisor's office and/or administrative department. Initiated follow-up action. 
-Served as resource to others on departmental and University procedures or in the resolution of moderate to complex problems or issues. Interacted with University offices and/or supervisor's subordinates to facilitate communications and information exchange. 

-Researched and gathered data for departmental reports. Conducted preliminary analysis of data. Recommended report content and formatted to display findings most effectively.

Project Specialist

The Myers Group

-Prepared informative, user-friendly reports for Managed Care Organizations
-Analyzed survey data; performed analysis in SPSS and Wincross utilizing correlation techniques
-Performed statistical work including data tabulations and banner checks
-Responsible for quality audits of Consumer Assessment of Healthcare Providers Systems (CAHPS®) reports

Research Analyst

Musester Website Corporation

-Researched and gathered information on various health care best practices and topics
-Correlated the data as it would relate to artists across the country
-Developed a database of insurances and charities which promote healthy lifestyles among artists
-Communicated with clients through writing an original blog and annotating articles for the site

Research Assistant

Children's Hospital Los Angeles (CHLA)

Centers for Disease Control sponsored study Project AIM (Adult Identity Mentoring)

-Gathered and examined health related information for Project AIM: An HIV intervention for middle school students nationwide

-Developed surveys &amp; annotated bibliographies used for promotional materials and resource publications 

-Analyzed important documents, implementation manuals and grant applications for public health projects to optimize the quality of life for children with diseases and health problems

-Transcribed and compiled qualitative and quantitative data into Excel spreadsheets, Microsoft Word documents and PowerPoint presentations, which were sent to several educational establishments

Comunidade Evangélica Nova Aurora 

Assisted with recruitment of prostitutes, homeless, and street children for rehabilitation
Provided showers, food, clothing &amp; evangelic messages to them
Requested clothes and other items be donated from community members and organizations

Volunteer & Mentor

Joint Educational Project 
 Tutored second grade students in the areas reading and math while meeting California State Standards
Created and implemented curriculum to educate middle school students in the social sciences focusing on the area of anthropology

Going for the Goal Program
Coached sixth grade students in the area of goal setting and developing strategic plans to achieve them
Facilitated conversations that relayed the importance of setting goals and developing action plans to achieve them

Financial Aid Office
General office duties such as: schedule meetings, fax, file, manage multiple phone lines, etc.

General Office Assistant

Dedicated, accomplished Attorney offering professional excellence and ensuring results that consistently exceed expectations. Out-of-the-box thinker who champions innovative solutions to complex problems and maintaining accuracy under heavy workload. Ability to thrive in fast-paced environments while collaborating with diverse individuals. Proven expertise in administrative support, project and program management, relationship building, legal research & analysis, client service, and more. Exceptional academic qualifications, including a Master of Public Health degree from the University of Southern California and a Bachelor of Science degree from the University of Southern California. In addition, I have a law degree. 

I look forward to meeting you!

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