JayH Consulting

Providing ad-hoc and fixed term consultancy, advice and engineering to government agencies, large corporations, and other service providers.

Modern Management consultancy for several global organizations include:

Microsoft Endpoint Manager
Windows Autopilot
Azure Active Directory
Microsoft Intune
Azure Information Protection
SCCM
Active Directory

Director / Consultant

Eighty20 Solutions

Consulting to Vodafone, Suncorp and Blackmores

Autopilot – Enrolment configurations and policies 
Endpoint Manager – Packaging/Deployment of M365, LOB, MSFB and Custom Win32 applications
Azure – Administration, Compliance Policies, Conditional Access
Azure Information Protection - Create, implement and deploy all labels/polices as well as custom configurations via PowerShell
Data Loss Prevention – Policy configurations

Technical Specialist

Fujitsu Australia and New Zealand

Consulting to Qantas and Caltex providing governance, strategy, technical leadership and vision.

Plan and implementation of Windows 7 to Windows 10
Intune/Configuration Manager/MEM  Configuration Profiles
Modern Desktop Management
Compliance Policies
Configuration Items and Baselines
Plan, implement, and maintain Group Policy
Conditional Access
Azure MFA
Window 10 and O365 patching via Automatic Deployment Rules

EUC Engineer

Scentre Group (Owner and Operator of Westfield in Aus and NZ)

Responsible for delivering solutions including:
Win10 Deployments
MDM Migrations (Intune Hybrid to Standalone)
Bespoke user self-service solution leveraging AzureAD
JAMF (MacOS Device Management)
SCCM

Senior Engineer

Productivity Engineer

•       Provide 2nd to 3rd level desktop and server / network support over the phone, remotely and on-site including 800 users in head office and 1000 remote users 
•	Project responsibilities - upgrades, deployments, migrations including Windows 7 to Windows 10 migration company wide
•	Administer Microsoft Intune
•	Executive support
•	Administer software upgrades, driver packages and deployments via SCCM
•	General AD responsibilities – password reset/unlock, add/remove group membership
•	General Exchange responsibilities – mailbox and distribution group administration
•	Create, test and deploy group policy
•	Troubleshoot Citrix related issues
•	Support Windows on multiple platforms
•	Configure and troubleshoot iPhone/iPad mail
•	Travel to nationwide offsite offices to perform audits, assess server health and provide reports to management and key stakeholders
•	Troubleshoot CISCO phone systems

Senior IT Desktop Support Technician

Westfield

•	Providing Level 1 support calls to clients calling the IT Service Desk
•	Logging all calls via internal ticketing system
•	Troubleshoot and assist with issues relating to Microsoft Office
•	Assist with overflow of Level 2 support

Phone analyst

•	Providing Level 1 support calls to clients calling the IT Service Desk for US and the UK
•	Logging all calls via internal ticketing system

Phone Analyst

Responsible for delivery of strategic EUC initiatives leveraging primarily the cloud, mobility and infrastructure technologies within the Microsoft stack. Obtained AGSVA NV1 Clearance.

I am passionate about providing a great employee/user experience and enjoy working in this space. To achieve this, my focus is on solutions leveraging the following products:

Device Management
- SCCM/MEM
- SOE / OS Deployment (Win10)
- Intune
- Autopilot
- Jamf

Identity 
- Active Directory
- AzureAD

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