AOM Infusion

• Managed a high-volume medication inventory, ensure accurate ordering, labeling, receiving, and storage of medications, and prepare over 150 prescriptions per day under the supervision of the pharmacist
• Interface effectively with diverse patient populations to gather insurance information, field questions about medication usage, and achieve a 92% patient satisfaction rating
• Conduct accurate dosing calculations for medication dispensing

Pharmacy Warehouse Technician 

BCM One

• Manage $500K of daily inventory and optimize stock levels, reducing excess stock 15% and while ensuring availability
• Negotiate $100K-$500K+ vendor contracts and resolve issues, minimizing disruptions and saving 10% on costs
• Implement forecasting techniques to enhance supply chain efficiency, reducing inventory shortages by 20%
• Streamline logistics and introduce process improvements, reducing operational costs by 25% and enhancing accuracy by 30% for inventory management
• Analyze data, identify trends, and inform strategic decisions, improving inventory turnover by 18%
• Troubleshoot product issues (phones, routers, switches, adapters) for 25-30+ customers daily and repair defective products, resolving 90% of issues within same day and generating $12K-$20K+ monthly through repaired product sales
• Coordinate 7-20+ client orders daily and organize packages, achieving 100% product delivery rate with no damages
• Develop inventory tracking sheet to manage 700+ different products, decreasing product delivery prep times by 90%

Inventory Analyst

• Designed logos and brochures for 30 clients in the fashion, music, restaurant, and legal industries, achieving 100% client satisfaction

Freelance Graphic Designer

Amazon

• Picked products from inventory for customer orders using software and totes for tracking. Reported inventory and operations problems to supervisors for direction. Helped non-inventory operations by stocking machines with totes, organizing pallets, and cleaning.
• Stowed products into inventory using software and inventory storage apparatus. Assisted operations staff by moving inventory merchandise to storing personnel using pallets/pallet jacks and replenishing supply for stowing personnel.
• Audited inventory bins for accuracy using software. Reported unsafe conditions/damaged product to supervisors for resolution.

Warehouse Associate

LJ HUB

• Processed customer orders and managed shipping operations for FedEx, UPS, USPS, and DHL (domestic, international), achieving 99% order accuracy rate and improving delivery times by 15%
• Maintained warehouse, optimized inventory flow/accessibility, monitored inventory, and enforced quality control measures, reducing stockouts by 25% and resulting in a 98% customer satisfaction rating

Shipping and Receiving Specialist

Dollar Tree Stores

• Provided product expertise, resolved 200+ customer inquiries weekly, and coordinated with partner stores, achieving a 95% customer satisfaction rating, reducing response time by 40%, and increasing upselling and cross-selling 15%
• Implemented team inventory management processes and reviewed inventory levels, reducing stockouts by 20%

Sales Associate

Great Neck Games & Productions

• Developed engaging visual content for social media platforms (Facebook, Instagram, TikTok, Snapchat), increasing user engagement by 25%
• Created logos and maintained print materials (brochures, banners), growing event attendance by 15%
• Worked with clients to understand design requirements, ensuring satisfaction and generating 7 referrals

Junior Graphic Designer Intern

Staples

• Introduced inventory software to streamline stock record-keeping processes, ensure accurate data maintenance, and optimize stock levels, reduced excess inventory by 22% and improved order fulfillment rates by 30%
• Conducted inventory audits utilizing RFID technology, identified 150+ discrepancies in stock levels, and forecasted product sales, reducing stockouts by 30% and shrinkage by 20%
• Created comprehensive reports on inventory turnover metrics, identified operational issues, and proposed data-driven solutions, improving store cash flow, generating $50K+ in weekly revenue during promotions, and eliminating losses
• Led supplier audit program to ensure compliance with quality standards and ethical practices, and resolved supplier performance issues, achieving a 15% increase in product quality and customer satisfaction

Retail Inventory Specialist

• Provide exemplary customer service by portraying a gracious, friendly and engaging manner.
• Anticipate and promptly respond to client needs, adhering to score service experience Standards.
• Maintained 98.5% customer service satisfaction score over 12 consecutive months.
• Accurately and efficiently process all POS transactions.
• Adhere to and apply visual directives, ensuring that store standards are executed daily.
• Communicate the brand aesthetic, philosophy and Lifestyle to clients.

Retail Sales Associate

WBNC Restaurant Management LLC

• Designed company logo, business cards, and stationery and contributed ideas for digital marketing campaigns, improving brand awareness with customers and growing customer base
• Assisted with creating graphics, advertising, and branding for projects using Photoshop, InDesign, and Illustrator
• Worked on mood boards, wall decors, visual style guides, video ads, GIFs, and logos for 6 projects
• Designed custom cabinetry to store design and brand standards and researched/selected specified fabrics, finishes, and materials

Graphic Design & Interior Designer Intern

Burrow

• Collaborated with design and marketing to conceptualize vision, deliver creative marketing materials, and create a visual brand guideline, increasing brand visibility on social media by 20% and brand consistency across all materials
• Designed and implemented new website, improving user engagement by 30% and decreasing bounce rates by 15%

Graphic Design Intern

At BCM One, my role as an Inventory Analyst has been pivotal in managing a significant daily inventory, negotiating substantial vendor contracts, and implementing forecasting techniques that have markedly enhanced supply chain efficiency. Our team has optimized stock levels, reducing excess by 15%, and improved inventory turnover by 18%, thanks to process improvements that have decreased operational costs by a quarter and increased accuracy by 30%.

My competencies in logistical coordination, product allocation, and customer support shine through in my daily interactions, where I troubleshoot and resolve 90% of product issues for a diverse customer base. Collaborating closely with vendors and partners, we have minimized disruptions and achieved cost savings of 10%, evidencing a dedication to continuous improvement and operational excellence within the dynamic environment of BCM One.

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