Jason Ronczka's Linkedin Analytics

Opportunity is most often an adventure disguising itself as work. Throughout my career, I’ve leveraged applied I/O psychology, data analytics, workforce optimization, talent acquisition, product development, project management, and performance improvement initiatives to lead efficient, agile, and productive programs. My passion for understanding and shaping the way people interact through technology has driven a desire to be the Subject Matter Expert on all aspects of the communications technology that operations depend on. This has led me into deep experiences with the full array of contact center tools and technologies, comprehensive Remote Patient Monitoring and telehealth platforms, and now conversational Artificial Intelligence. My current focus is on designing proactive, conversational AI journeys and mapping out platform integration with enterprise business systems. See my Projects listed below for more...