Jayalakshmi Shankar's Linkedin Analytics

Experienced Lead with a demonstrated history of working in the information technology and services industry. Strong communication, interpersonal, organizational, collaboration, problem-solving, critical thinking, training, mentoring, counseling and storytelling skills. I have a natural flair for building a good rapport with people and nurturing relationships. I am a complete peoples' person :) Other skills include Training, Program and Project Management, Interdepartmental Liaison, Compliance, Facilitation, Business Operations, Resource Management, Team Management, Employee Engagement, Stakeholder Management, Planning, Executing, Closure. I know to ask the right questions and make informed decisions! I have developed and implemented processes, quality management/outcome measures, and goals. I have utilized metrics and analysis to track progress and summarize achievements at the program level. I have also streamlined existing processes to generate more positive, effective and tangible outcomes for the management. Personal skills include confidence, assertiveness, strong communication and interpersonal skills, critical thinking, logical, rational and analytical bent of mind, proactive, initiator, ability to anticipate and build action plan accordingly, empathy, active listening and people skills. I am also a Design Thinking Coach and have delivered several training workshops on Design Thinking in Accenture.