WGU Labs

Investment Associate

Director, Senior Strategic Leader for Advancement 

Associate Director, Strategic Leader for Student Success 

•Served as the primary partner point of contact, working closely with the project sponsor and academic leaders at 15 campuses, including 12 CSU campuses (EAB’s largest Navigate contract), comprised of over 330,000 undergraduate students in total
•Completed thorough audit of all existing academic student success processes across each partner as a means of identifying missed opportunities for student interventions and developed workflows to make the best use of Navigate on campus
•Collaborated with EAB technical, data support, and account management staff to ensure partners and their students had the best user experience possible 
•Provided ongoing annual reporting and ROI documentation for all partners to demonstrate current value while determining new student success opportunities for impact

Senior Associate, Strategic Leader for Student Success 

Vanderbilt University Medical Center

• Directed the stewardship activities (compliance, reporting, acknowledgments and fund allocation) of a fundraising operation that raised $66 million in 2017-2018.
• Managed two direct reports responsible for gift agreements, gift acknowledgements, and donor impact reports for major ($25,000 plus) and principal ($1 million plus) level donors.
• Consulted with a cross functional team to provide operational guidance and strategic planning to steward and engage major gift donors at one of the south’s largest hospital systems.

Associate Director of Stewardship

Tennessee Higher Education Com

• Led the implementation of the state-wide electronic student transcript exchange system impacting over 58% or 175,000 public school students and over 48% of public high schools during the first year of the changeover. 
• Project manager on the $2.4 million electronic student transcript exchange contract and the primary liaison between six technology vendors, the state K-12 system, and the two state post-secondary systems.
• Developed and launched a sales plan to market the new system to over 400 public and private Tennessee high schools and over 80 post-secondary institutions. 
• Utilized effective, consultative sales presentations at various conferences and meetings for educational administrators across the state of Tennessee to drive adoption of the new system.

Higher Education Coordinator/Project Manager

State of Tennessee

• Managed the implementation of the state-wide Pathways Tennessee strategic plan for over 20 counties to drive a workforce development program aimed at creating a pipeline of talent in the Advanced Manufacturing, Healthcare, and IT sectors. 
• Expanded Pathways initiatives in key sectors of Tennessee through consultative presentations, timely feedback, and attentive follow up to program needs. 
• Conducted research, collected data, analyzed results, and disseminated information to establish best practices across the state. 
• Provided technical assistance and program leadership for all Pathways Tennessee partners including K-12 leadership, post-secondary administrators, and business and community leaders.  
• Developed and implemented ongoing evaluative assessments and targeted growth goals to gauge overall success of essential partnerships.  
• Consulted with business leaders and local chambers of commerce to find solutions to workforce development related needs.

Program Manager - Pathways Tennessee - A Harvard University and Jobs for the Future Initiative

Washington and Lee University

• Managed over 20 alumni volunteers responsible for raising $2.2 million of the university’s $10 million Annual Fund goal. 
• Created and managed the email marketing plan for the university’s second annual Give Day which reached over 17,000 alumni and generated 5,048 gifts totaling over $1.5 million.	
• Conceptualized, created, and implemented a comprehensive stewardship program designed to retain new, lapsed, and consecutive donors.
• Led a collaborative effort between the offices of athletics and annual giving to successfully implement a fundraising program with the goal of raising $250,000 for university athletic needs.
• Organized and executed an extensive travel schedule to meet with and solicit donors for annual support in Charlotte, NC and Washington, DC with a focus on customer service and support. 
• Utilized university databases to make informed business decisions and to track professional and university goals and initiatives.

Assistant Director of Annual Giving

Vanderbilt University

Intern in Development and Alumni Relations

• Led a year long planning committee to consensus on four distinct events that advanced the objectives of the Project Dialogue Program.
• Managed the planning of events that included, David Walker, multiple visiting college presidents, and Dr. Drew Pinsky.
• Created and utilized assessment tools to gain feedback from events and to continuously improve programing.

Graduate Assistant for Project Dialogue

Vanderbilt Owen Graduate School of Management

• Completed a comprehensive peer competitive analysis project that was shared with senior admissions officials and led to change in future admissions practices.
• Advised managers on changes to the application for admission. 
• Managed and scheduled the shipping of admissions materials to both domestic and international sites.

Summer Intern

• Redesigned the state employer toolkit aimed at increasing post-secondary degree completion among adult college students.
• Gained firsthand experience in state policy making while networking with officials from multiple state agencies and departments.

Intern

Target

• Directed daily activities of the outbound department including labor scheduling, personnel management, space utilization, inventory and equipment in a fast paced, performance driven environment.
• Managed a dynamic team of 20-40 team members to achieve desired results in productivity, teamwork, safety, quality, and job knowledge.
• Increased employee engagement on the outbound/shipping department weekend shift from 68% in 2011 to 92% in 2012.
• Collaborated across departments to drive optimal productivity and foster an environment in which diverse backgrounds were respected and valued.
• Ensured performance plans were set, maintained, and continuously improved, while generating creative solutions to identify improvements in processes.
• Interviewed, hired, trained and developed new team members to ensure the achievement of business goals.
• Selected to be the shift safety captain and reduced the number of injuries on the weekend shift by 40% compared to 2010.
• Served as a member of the corporate campus recruiting team and interviewed future executive leaders.

Operations Manager (Executive Group Leader)

In my current role, I consult with a cross-functional team to provide operational guidance and strategic planning to large public universities across the country who are looking to improve student success and advancement outcomes. 

In my previous roles, I have helped organizations from a variety of industries drive performance and solve problems by incorporating business ingenuity with clear communication and operations management. 

INDUSTRIES:

•	Education
•	Healthcare
•	Retail and Distribution
•	Defense Contracting
•	Government

SPECIALTIES:

•	Corporate Finance
•	Contracting
•	Project Management
•	Public Speaking & Presenting
•	Fundraising
•	B2B SaaS
•	Customer Service
•	Consultative Selling
•	Client Relationship Management
•	Training
•	Recruiting
•	Analytics
•	Management
•	Logistics
•	Email & Social Media Marketing
•	Sales
•	Technology Implementation

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