Manager, Technical Content Design

Russell Investments

Downstream freelance editor for Russell Investments' financial communications and marketing departments

Freelance Editor

Led technical content strategy efforts (i.e., UX, documentation, and accessibility) for several high profile ETS contracts, products, and departments. 

-Served as ETS's lead UX content strategist for the National Assessment of Educational Progress (NAEP) new product development contract

-Designed all UX content for ETS's acquisition and overhaul of the GradSchoolMatch.com platform

Senior UX Content Strategist 

CAE (Council for Aid to Education)

Manager of all quality control, copy, publishing, production, platform management, and file delivery efforts

-Manage the organization's production department, overseeing direct reports and vendor relationships

-Research and consult on e-learning products, item banking technologies, and file management platforms to hone CAE's technology services for specific clients, contracts, and stakeholders

-Provide primary program management services for multiple client contracts; including all humanities development and translation efforts for external clients

-Oversee budgeting and workflow with myriad technical vendors, including graphic designers, copy editors, and learning management system specialists

-Supervise art direction, accessibility standards implementation, permission requests, and copyright procedures

-Curate house style guides on all test development, research, marketing, technical documents, and corporate communications

Managing Editor // Associate Director, Production & Delivery

Manage quality control and copy deliverables for assessments (PARCC Summative, SmarterBalanced, PARCC Speaking and Listening), research reports, corporate communications, and press releases

Production Editor, Digital Assessment

Symantec

Write instructional and informational blog content for an online accompaniment to "Norton by Symantec" cloud security products

Technical Writer · Instructional Blogs

W. W. Norton & Company

College Editorial Department: Norton Anthologies, Literature, Philosophy, and Film.

Assistant Editor

Editorial Assistant

Edit and revise content for popular technology-interest blog before morning publication. Research trending technology topics for writers to cover.

Content Editor, Switched.com

Simon and Schuster

Freelance proofreading, cold reading, and indexing

Freelance Editorial

Mildred Marmur Literary Associates, LTD

Personal assistant to the literary agent at a distinguished boutique agency. I worked initially during my college summer breaks and continued to assist after graduation until starting my first full time role at a publishing house.

Assistant to Literary Agent

Technical content generalist providing accessible solutions for enterprise platforms, learning management systems, interactive dashboards, technical proposals & memos, usability surveys, statistical outcomes, product documentation, and design systems

Taplio

J. Conor Sullivan's Linkedin Analytics

J. Conor Sullivan

Want to drive more opportunities from LinkedIn?

Taplio

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J. Conor Sullivan

Want to drive more opportunities from LinkedIn?

J. Conor Sullivan's Linkedin Analytics