TrackCore, Inc.

Training Specialist

Fremont Public Schools

Esports Coach

Network of Academic and Scholastic Esports Federations

NASEF Mentor

Emergent Esports League

Owner

Affinaquest

Elicits,   analyzes,   specifies   and   validates   the   business   needs   of   stakeholders (customers or end users)
Collaborates with project sponsors to determine project scope and vision
Clearly identifies project stakeholders and establish customer classes, as well as their characteristics

Business Analyst

Wellstar Health System

works collaboratively with HR Leaders and Consultants and other OL Team
to identify needs, determine appropriate interventions, support system initiatives, and implement strategies that
will increase business and organizational performance. Creates and implements system leadership development
programs that support the organization’s objectives and foster a highly effective management and leadership
structure. Develops, delivers and evaluates leadership development programs. Creates tools, models and training
programs that build the capability of the Organizational Learning Team and increase the capacity of these skills for
all leaders and team members across the organization. Develops reports and other written materials for special
projects. Works with OL and HR leadership to plan and execute large scale leadesreship development initiatives.
Uses subject matter/functional expertise, assessments and process skills to help internal customers and
stakeholders identify learning and development opportunities.

Leadership Development Consultant

Georgia State University

Design, organize and conduct scholarship training programs and curricula for the Salesforce products and university scholarship and Advancement systems. Users include, but are not limited to, faculty, staff, and students. In addition, there are training sessions to assist supervisors, other trainers, and support staff to plan for ad hoc issues such as new upgrades and consolidations.
Assist with processing all new user account requests, including setups and security role assignments. Create and maintain security roles as determined by user staff position and responsibility. Run yearly user audits to ensure consistency and accuracy in maintaining active database user accounts.
Monitors and tracks follow-up training sessions with end-users.
Provide administration support and excellent customer service to end-users by responding to problem reports in a timely manner. Provide helpful solutions and direct the problems to the most appropriate support when needed. Communicate with end-users in a patient and clear manner using understandable terms. Follow-up with end-users to ensure that problem reports have been satisfactorily handled.
Responsible for writing, editing, and testing user documentation. Prepare global communications for end-user groups for important announcements such as upgrades or new training initiatives.
Consult and collaborate with personnel in other technical departments to coordinate activities related to projects assigned.
Prepare and provide activity and status reports regarding the activities assigned. 
Consult with staff and faculty on training needs and formats.

Information Systems Training Specialist, Lead

Atlanta International School

Create, document and implement processes for use of Raiser's Edge database for Development and Fundraising department. Collaborate with Business Office, IT, Marketing and Communications to educate and streamline policies and procedures of database use. Properly process daily gifts and acknowledgement letters of all forms, including pledges, pledge payments, matching gifts, etc. Assist Head of Development and Associate Director on reporting and campaign planning.

Database Manager

Emory University

Alumni Association internal and external customer support for iModules implementation for all schools and units of Emory University. Builds online event registration forms. Develops guidelines policies and procedures for role out and maintenance. Develops all training documentation and videos for iModules, Online Community and Alumni Google email use.

Online Engagement Strategist

Build Advisor dashboard for Central DAR units using PL/SQL to assist in prospecting and monthly reporting for Directors. Build, update and adjust prospecting pyramids for all Central units and some Provost units including Oxford College using Access and Excel pivot tables. Lead Monthly meetings with all development officers in my units to assist with prospecting, research and portfolio development.

Senior Prospect Management Analyst

Administrative Assistant for Unit Development

Bauder College

Financial Aid Representative

Product design and improvement
Process improvement
Documentation 
Trainer/Facilitator 
Onboarding/Leadership Development
Database administrator 
Efficiency and Effectiveness 
Implementation specialist

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