Adelman Travel, a BCD Travel Company

● Senior Leadership Member - Design and execute business transformation initiatives to drive performance, profit optimization and sales growth opportunities. 

● Lead consultative planning focused around innovation, product enhancements, global multinational consolidation strategies and goal obtainment, to meet market demands, define best practices and meet our customer’s changing needs.

● Lead a cross functional team - Sales & Solutions Engineer, Implementations and Reporting to provide services and solutions to customers, both internal and external, with Adelman’s suite of technology -products, and global offerings.

Senior Director, Customer Technology & Global Solutions

● Built a cross functional team - Sales & Solutions Engineer, Implementations and Reporting to provide services and solutions to customers, both internal and external, with Adelman’s suite of technology -products, and global offerings.

● Senior Leadership Member - Directed design and execution of business transformation initiatives to drive performance, profit optimization and sales growth opportunities. 

● Led consultative planning focused around innovation, product enhancements, global multinational consolidation strategies and goal obtainment, to meet market demands, define best practices and meet our customer’s changing needs.

● Drove strategic improvements to enhance operational efficiencies in managing requests to provide technical support, consulting services and solutions to prospects, customers, Client Success Managers, Sales/Marketing, Operations , Fulfillment and Company.

Director, Customer Technology & Global Solutions 

● Built consulting (SME) services for prospects, customers, Client Success Managers and Sales. 

● Collaborated with our internal and external customers to successfully managing initiatives related travel experience, optimizing travel programs, global multinational consolidation strategies, Adelman Travel’s (and its affiliates) technology and service offerings.

Director, Global Solutions

● Led the development and growth of Adelman’s account management program and clients. Through personalized and direct account management, with ongoing involvement in all aspects of global travel management programs and maintain relationships with a diverse customer base.

● Developed Adelman Travel’s Blueprint, a customer-focused solution that assists in analyzing travel program effectiveness and providing executable results.

Director of Account Management

Global Management Consultant

Sr. Global Account Manager

National Account Manager

Branch Supervisor On-site

Collaborative leader with over 30 years of travel industry experience with strong business acumen and extensive background in program management, payment and expense management, operations and sales. Well-versed in global multinational consolidation strategies and technology solutions for the industry. The ability to build trust, make quick connections and maintain strong relationships with diverse range of stakeholders. Exceptional leadership skills coupled with exemplary team building capabilities.

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