Jeff Witherspoon 's Linkedin Analytics

Results-oriented professional with a proven track record as a Client Success Manager, United States Army Veteran, and extensive experience in Account Management, IT, and Sales Operations Management. Skilled in strategy development, project execution, and operational planning within the sales organization. Adept at collaborating with department leaders to drive profitability, efficiency, and customer retention. Demonstrates strong leadership, communication, and influencing skills, with a focus on optimal business performance. Possesses a strong business and financial acumen, coupled with operational expertise in program and project management. Exhibits an entrepreneurial spirit and self-motivation, consistently delivering results and exceeding customer satisfaction targets. Experienced in leading high-performing teams, leveraging data-driven insights, and delivering exceptional customer service. Recognized for analytical abilities, resulting in significant operational efficiencies. Highly organized, with exceptional judgment and prioritization abilities in fast-paced environments. Committed to building robust client relationships, promoting client adoption, and consistently surpassing expectations. SIGNATURE ACHIEVEMENTS: * Customer Service: Guided company interactions with customers, resulting in increased customer satisfaction of 15%, brand loyalty of 20% and revenue growth of 10%. * Resource Allocation: Collaborated with internal stakeholders to optimize resource allocation, resulting in a 20% increase in project efficiency. Implemented a “lift as we climb” culture, fostering collaboration and knowledge sharing. Planned, prioritized, and managed projects, deploying resources effectively and preventing under/overutilization. * Client Success Manager: Orchestrated process improvements resulting in a 20% reduction in support resolution time. Built and nurtured relationships with clients and vendors, leading to a 15% increase in customer satisfaction. Developed actionable plans driving a 30% revenue growth in the industry.