Roche

* Specialist in middleware, laboratory informatics and laboratory instrumentation (Level II). 
 
* Leverages advanced knowledge of customer IT architecture requirements and provides technical consultation to customer, field-based IT, and Sales professionals, with a strong command of data informatics, data security and cyber security.
 
* Engages IT hospital administration and provides support to hospital and laboratory IT professionals.

* Mentors and assists the IT Customer Consultant (Level I) with customized hardware/software configurations, workflow mapping and customer diagrams.

* Provides guidance on virtualization environments and cloud services based on the needs of the customer.

* Effectively communicates IT workflow diagrams and configurations to the project management/implementation teams.

* Supports sales with IT consulting services, IT technical specification requests, and assistance with Requests for Proposals (RFPs).

IT Solutions Engineer / Solutions Architect

* Delivered software automation solutions for hospital & clinical laboratories to best meet their needs for enhanced data analysis, process & workflow improvements, and the efficient delivery of patient results to clinicians.

* Drove efforts to meet annual sales goals on software sales and market share growth for the year.

* Leveraged expertise in IT infrastructure to directly consult customers on system capabilities, assess IT system requirements, and provide guidance and information on capacities of systems and connectivity solutions.

* Served additional role as technical advisor to clients leveraging thorough knowledge of company and competitor software offerings, and provide material support for the internal Marketing team.

* Visited customer locations to provide presentations to technical staff and management, and also develop and conduct online webinars to demonstrate software capabilities of our product portfolio.

* Acted as subject matter expert for internal IT products and services in support of the development of the field sales team to enhance their overall effectiveness.

IT Sales Consultant

BayCare Health System

* Project coordination for the planning and deployment of approximately 7000 IS-related devices, with an estimated $15 million budget for hardware, for the BayCare Electronic Medical Record (EMR) initiative

* Six Sigma Black Belt Certification – March 2006 – training by BMG, Inc.

Senior Systems Support Analyst / Project Coordinator

McKesson Corporation

* Recruited to provide IT project management for more than 40 healthcare client projects.
* Quickly advanced to projects of increasing complexity, ranging in scope and size from $100,000 to $750,000.  
* Performed project costing, planning / scheduling, and milestones; allocated resources and provided technical guidance and conflict resolution.
* Led team-client meetings and status review sessions; and provided project documentation.

Project Manager

Tampa Maid

* Developed, implemented, and maintained networked IT solution supporting approximately 300 end users handling company-wide back-office operations.   
* Provided IT project management (primarily systems implementation).  
* Handled systems administration of all network server hardware, personal computers and thin client (Citrix) devices, software applications, and operating systems.
* Developed and delivered software training and support for end users; evaluation, recommendation, and purchase of IT hardware, software, and vendor services; provided backup for AS400 operations

Network  Administrator

Vanstar Corporation

* Provided IT services for multiple clients, including project coordination for 1200+ seat corporate office move for major financial investments firm’s corporate facilities
* Provided project coordination; installation of network servers, LAN/WAN hardware, computers, software, and peripherals.
* Aided in support and training for end users, inventory control / asset management using MS Access

Network Systems Engineer

IBM (Advantis)

Groupware Developer - Intern

Suncoast Credit Union

* Provided IT support for 450+ users in 15 branch offices in largest not-for-profit banking institution in Florida; handled hardware / software project coordination; installation, configuration, and maintenance

Systems Technician

Results-driven senior IT professional seeking to leverage broad range of industry experience to continue to drive new sales and market growth.  Personable leader and mediator with proven ability to increase profitability by leading development of new healthcare technology systems and driving automation of manual processes.  Track record of working with stakeholders at all organizational levels to map workflows and define / translate strategic goals and end-user needs to technology.  Extensive experience with software and hardware acquisition, administration, and technical support.

IT Capital Sales Experience
Capital Budget Management
Cyber Security Assessments/Reviews
Requirements Definition
Software / Systems Development
Systems Implementation
IT Project Management
Customer Relationship Management (CRM)
Healthcare Systems / Services
IT Strategic Planning

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