NaviPartner

NaviPartner is a certified Microsoft Gold Partner working strategically with business's in the retail and entertainment sphere on delivering true Omnichannel by deploying Microsoft, NaviPartner and Magnetos world leading ERP, POS, WMS, Loyalty, Ticketing and WebSolutions.

Key responsibilities: 

-Leading CRM strategy to improve sales campaigns by targeting customers more effectively and increasing leads. 
- Managed email marketing with Heyloyalty, tested campaign success using Dynamics 365 and Monday CRM and ensured smooth data sharing. 
- Handled automation, data updates, user support, and report creation.
- Built and maintained KPI dashboards for accurate data and efficient CRM tools. 
- Updated social media, assisted with inside sales, and managed travel details to support smooth sales and marketing operations.
- Tracking market trends in the retail and IT industry

Sales And Marketing Assistant 

TANJUG

Tanjug is Serbia's leading news agency, delivering reliable and timely news coverage across politics, economy, culture, and sports. Established in 1943, Tanjug has a rich history of providing trusted information and remains a key news source for media outlets and audiences throughout the region.

Key responsibilities:

-Developed and delivered engaging business news content that effectively communicated complex information, demonstrating a strategic approach to addressing audience needs.

-Coordinated with various stakeholders to transform PR materials into persuasive business stories, showcasing strong client communication skills and a keen understanding of audience requirements.

-Conducted in-depth market analysis to produce reports on industry trends and business developments.

Business Journalist

Outdoor sports LLD

Outdoors Sports is a Serbian retail store specializing in the sale of clothing for outdoor activities such as hiking, cycling, skiing, and more. The store is located in Rajiceva Shopping Center, Galerija Shopping Center, and Kopaonik.

Key responsibilities: 

- Monitored customer satisfaction in all company products and services 
- Selling products and services using solid arguments to prospective customers ( C2C and B2C)
- Preparing weekly and monthly reports
- Create Purchase Orders and Sales Orders, using the Pantheon ERP system.
- Answering client questions about credit terms, products, prices and availability.

Sales Representative

ParkourSC

ParkourSC is a platform that helps businesses enhance their supply chain operations by leveraging real-time data and AI. It provides visibility into the supply chain, enabling companies to predict risks, optimize processes, and make informed decisions. Their technology focuses on continuous monitoring and collaboration to improve performance and reduce industry costs.

Key responsibilities:

-Supporting BDM & AE on Account Research to support attack plan, Strategic Research (Supporting VP of Sales, New Markets, etc)
-Managed over 150 inbound leads per month in Salesforce, leading to a 15% increase in qualified leads.
-Communicated and coordinated with internal and external partners (e.g., account managers, sales reps, etc)

Market and Strategic Analyst

-Planned, prepared, and delivered compelling market research reports on specific products and markets (e.g., the Life science industry), identifying key opportunities for business growth.
-Synthesized data on customers, competitors, and the healthcare marketplace to generate actionable insights that informed strategic decision-making.
-Collaborated with BDRs to create and develop targeted campaigns, resulting in a 12% increase in lead generation.

Market Research Analyst

Sales Clover

KALMAN DOO

-Acting as the first point of contact and RHP to the director
-Representing the director as required, including the management of calls, inquiries and requests, expense authorization, and sign off on business-related decisions
-Assisting with budget management
-Organizing complex travel itineraries
-Diary management, extensive email correspondence and organizing both internal and external meetings

Business Office Assistant

Youth NOW Magazin

-Promote content on social media (events)
-Proofread and edit blog posts before publication
-Define and report about Erasmus+ youth exchange programs

Web Content Writer

As a Solutions-Oriented CRM Specialist, I am driven to exceed sales targets and KPIs. With a strong background in sales and marketing, I excel in developing and managing sales forecasting activities, helping in marketing campaigns, and optimizing CRM systems. My experience spans across various industries, where I have consistently delivered results and enhanced customer relationships. I am passionate about leveraging technology to drive business growth and am always eager to take on new challenges.

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