The Relationship Center

-Grew the practice from part time to full time with a wait-list in less than 2 years solely through referrals. Practice was sustainable in year 2 and profitable in year 3 – tripling year 1 revenue - in 2 different geographic areas. 

-Increased revenue by 30% through creating user stories, enacting product roadmap, and successful backlog refinement.

-Customer retention rate of 85% when industry standard is 50% by using customer success strategies.

-Utilized qualitative and quantitative assessments and analysis for product discovery and user experience.

-Understood and advocated for the needs and desires of end-users.

-Managed cross functional teams of various vendors along product roadmap using team building and accountability.

-Presented and taught hundreds of workshops and seminars on many topics surrounding mental health and healthy relationships.

-Evaluated work flow and implemented electronic health records that led to 100% increase in office process efficiency. 

-Ensured products aligned with emotional and psychological aspects of user experience. 

-Mentored multiple colleagues in business and clinical best practices while developing their own business.

-Managed budget and financials through cash flow management and business strategy.

-Applied Waterfall and Agile methodologies to grow product and manage client success.

Owner | Licensed Therapist

Brigham Young University - Idaho

Established course framework of protocols and process expectations for Upper Division course to facilitate effective learning and maintain order - delivering and managing its completion within a short schedule expectation. Promoted student learning through clarification of course content, encouraging student progress, provided student interaction meetings and feedback on submitted work. 


•Increased student writing skills by 25% through positive feedback and scaffolding learning toward standards. 

•Improved student analytical skills through class participation in preparation for work to be done in graduate school. 

•Raised class retention rate by 8% through coaching and mentoring, helping clear student obstacles.

Adjunct Instructor

Highland Springs Clinic

Administered trauma-informed therapy services to clients on a referral basis – treating them for trauma, anxiety, depression and other mood disorders. Maintained documentation and case management.

Independent Contractor

LDS Family Services

Provided trauma-informed therapy services for referred clients, coordinating their care with ecclesiastical leaders. Maintained clinical documentation, agency reports and case management. 

•  All challenging cases were referred to this position due to being highly valued for expertise and skills.

Counselor 2

Lenexa KS LDS Church

•Conceptualized and initiated a new program in the area to address unmet member needs based on feedback. 
•Spearheaded monthly stakeholder meetings to evaluate progress and goals for the next iteration. 
•Collaborated with local leaders to determine needs and resources, implementing program upgrades. 
•Designed and executed marketing strategy to onboard more members in the targeted audience. 
•Increased member retention by 200% in the local area. 
•Trained cross-functional team to support local efforts for long-term impact.

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