Irving Oil

Leading change management for Talent Acquisition process re-design (Workday) focused on streamlining the user experience, enhancing the candidate experience, and leveraging data insights. Developing change plan, communications and training strategies and change sustainment.

Change Management Consultant

Jobsnitch

Advising Tech Startup leadership, providing expertise on both sides of the marketplace (the candidate experience and the employer hiring strategy). Supporting the JobSnitch vision to simplify and accelerate the hiring process through human-centred product design.

Project Consultant

Asurion

Senior Director, Leadership & Organizational Development: Led global L&D business consulting team in partnership with key leaders to enhance performance and development planning and delivery.  
Focused on improving inclusion of diverse talent in programs, establishing a global talent management ecosystem, elevating data to drive priorities, launching function & role specific learning pathways to accelerate needed skills development.

Senior Director Human Resources

Senior Director, HR Program Management & Legal Operations: Led teams supporting HR and Legal Ops through annual planning, prioritization, workflow and delivery for technology implementations, vendor changes, global expansion, business transformation, process enhancements and evaluation of the candidate and employee experience.

Senior HR Business Partner, leading team of 7-10 HRBPs across 8 US and Canadian locations, supporting ~3,500 Associates.  In concert with Centers of Excellence, and functional HR Business Partners, executed Performance Management, Pay Planning, Talent Review, and supporting significant business transformation (Customer Service footprint, and growth of the work at home environment).

Director, Human Resources - Senior HRBP

Launched contact centre, grew team to over 500 employees, stabilized operations overseeing technology, the facility, workforce development, community & government relationships and full P&L responsibility.

Contact Center Director

Leveraging CPHR and NPS certifications and extensive experience in HR and customer experience (CX), I help deliver strategic solutions and insights that enhance organizational performance and development. I have over 20 years of experience in progressive leadership roles across various sectors including technology, hospitality, insurance and energy.

My career showcases a strong history of driving organizational excellence while fostering dynamic teams. I have successfully led global L&D business consulting, HR program management, employee shared services and legal operations. I have also implemented function and role-specific learning pathways, improved inclusion of diverse talent, and elevated data to drive priorities. 

I am passionate about staying current with the latest trends, and best practices in talent/HR, CX and CSR.

Taplio

Jennifer Baxter, CPHR's Linkedin Analytics

Jennifer Baxter, CPHR

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Taplio

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Jennifer Baxter, CPHR

Want to drive more opportunities from LinkedIn?

Jennifer Baxter, CPHR's Linkedin Analytics