Illinois Credit Union League

EZ Card Manager & Promotions

Great Lakes Credit Union

Branch Operations Manager

Partnership Financial Credit Union

Manager

Branch Manager

Motorola Employees Credit Union

Consumer Loan Officer

Andigo Credit Union

Relationship building with all members  
    Loan building 
           *Personal loan, Home Equities , Auto Loans 
    Taking applications and strategy with cross sells  	 
    Follow up daily to capture new loans, requests stipulations 
    Out bound calls on all new applications
    Finalize loans while selling product such as, Extended Warranties, Gap & Payment Protection
    Assistance on members accounts 
    Analyze credit bureaus and review with members  
    Maintain percentage of 80% on all loans  
    Problem Solving 
    Working closely with team mates to help them reach goal, capture loans etc. 
    Consistently reading and studying policies and procedures and to help find ways to improve procedures for the team, processes and members
    Volunteered time at various events to promote Credit Union and gain new members   
    Built strong rapport with members that they took their gratification of my services and posted all several different social media sights  
Achievements
Won several awards within Andigo ,  nominated by my peers
Recognition by members on Social Media sites such as Facebook, Yelp and Better Business Bureau

Exeter Finance Corp

Hired as a funder after 2 months I was quickly promoted to a credit manager. At which my duties/ responsibilities include: 
Relationship building w all dealers in territory and outside my territory 
Analyzing and decision all applications daily 
Follow up daily to capture deals
Make out bound calls on all new applications
Rehash deals with dealers to make best possible decision based on credit and best decision for company as investment 
Maintain ray percentage over 100% 
Took my territory from -25% average of goal to exceeding goal monthly to an average 114% loan volume, 
Assist daily in funding, chasing stips, calls etc. 
Working closely with team mates to help them reach goal, capture business etc. 
Consistently reading and studying policies and procedures and communicating them to the dealers making sure they are well educated with the program

Credit Manager

Exotic Motors Midwest

Invoiced new deals daily
Generate Finance income by selling product and reserve
Achieved and maintained per deal average of $1500.00
Customer service
Maintained friendly atmosphere
Assisted customers in the purchase from start to finish
Assisted customers requesting financial information
Managed the financial department of the dealership, tracked gross profits
weekly and monthly, implemented remittals monthly for warranty companies.
Managed team of 7 salesman
Managed all Marketing for dealership
Implemented employee handbook
Implemented employee 401k and health Insurance program
Interviewed all new hires
Trained new hires in all aspects of their position
Implemented Title Department Duties and Procedures and Maintained
Generated all Titles in and out of the Dealership including the recording of Liens
Implemented Salesman Bonus Program and Incentives
Maintained spreadsheets for Finance Gross profits, Out of State Customers, Front End gross Profits
Was a part of and shared ways to improve Dealership procedures, sales force, and motivation, daily
Worked daily with CVR

Finance Director

Elite Motors

Invoiced new deals daily
Generate Finance income by selling product and reserve
Achieved and maintained per deal average of $700.00
Customer service
Maintained friendly atmosphere
Assisted customers in the purchase from start to finish
Assisted customers requesting financial information
Managed the financial department of the dealership, tracked gross profits
weekly and monthly, implemented remittals monthly for warranty companies.
Managed team of 7 salesman
Implemented Salesman Bonus Program and Incentives
Maintained spreadsheets for Finance Gross profits, Out of State Customers, Front End gross Profits
Was a part of and shared ways to improve Dealership procedures, sales force, and motivation

Finance Manager

A Customer Service Professional with over 20 years' experience as Branch Manager, Loan Officer, Finance Manager & Credit Manager. Key success in loan building and goal driven results. Proven ability to achieve and exceed goals, proven track record with customer satisfaction. Team Leader who is fully committed to deliver true class results.

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