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Welcome to my corner of LinkedIn!๐ Wondering what makes me tick? Keep readingโคต๏ธ I'm an east coast transplant to the midwest who thoroughly enjoys working and being collaborative. I'm not great at relaxing for too long before I get the itch to be productive๐ฉ๐ผโ๐ป. I have been lucky enough to work in some great industries from retail to corporate operations, to education. ๐ ๐๐ฑ๐ฉ๐ฅ๐จ๐ซ๐ข๐ง๐ ๐๐๐ฐ ๐๐ฏ๐๐ง๐ฎ๐๐ฌ: Currently on the lookout for roles as a customer success associate/ manager, operations/training coordinator, or program manager. My journey has been enriched with a CSM Level 1 from Success Coaching and active involvement in thriving communities like CS Office Hours. I am currently a volunteer co-community manager for their CxXchange Linkedin group. ๐ฆธ๐ผโโ๏ธ๐๐ฒ ๐ฌ๐ฎ๐ฉ๐๐ซ๐ฉ๐จ๐ฐ๐๐ซ๐ฌ: Drawing on extensive and varied experience in customer service, I've honed the art of making meaningful connections. I'm a great communicator who knows how to ask the right questions, and is genuinely interested in helping others. Managing people and finding solutions has always been some of my natural talents. ๐ก ๐๐๐ฒ ๐๐ฑ๐ฉ๐๐ซ๐ญ๐ข๐ฌ๐: โ ๐ท๐๐๐๐๐๐ ๐ด๐๐๐๐๐๐๐๐๐ ๐ด๐๐๐๐: Orchestrated post-launch retail operations, championing 20+ store leaders to reach $25M annual revenue across outlets. โ ๐ป๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐ ๐ป๐๐๐๐๐๐๐: Guided large groups through engaging in-person and remote learning sessions, driving the adoption of educational SaaS technologies. โ ๐ซ๐๐๐ ๐จ๐๐๐๐๐๐๐๐: Analyzed both data and instincts to chart new strategies, outperforming KPIs by 25% within 9 months. ๐ฆธ๐ผโโ๏ธ๐๐ฅ๐ข๐๐ญ๐จ๐ง ๐๐ญ๐ซ๐๐ง๐ ๐ญ๐ก ๐๐ฎ๐ฉ๐๐ซ๐ฉ๐จ๐ฐ๐๐ซ๐ฌ: โญDeveloper โญEmpathy โญIntellection โญInput โญAdaptability ๐ ๐๐ซ๐จ๐ฎ๐ ๐๐๐ซ๐๐๐ซ ๐๐จ๐ฆ๐๐ง๐ญ๐ฌ: โ Union Representative: Voted to represent 20 peer educators, showcasing my leadership prowess. โ Rising Star: Took store revenue from $2M to $3M (+50%) in a single year, winning "Most Increased Year over Year Sales" across all 50 French Connection Factory Stores. โ Unleashed Potential: Exceeded Year 1 sales projections by a staggering $2M during Ralph Lauren's store launch. โ First Taste of Leadership: Selected as co-editor of my high school yearbookโa glimpse into my passion for guiding teams and collaborating with others. Beyond work, I'm a nature enthusiast, cat mom๐ and unapologetic critic of white chocolate (let's not even go there! ๐ซ). I'm always on the lookout (still) for great NY style pizza๐ in the midwest. I love to exercise and dream of living by a lake one day. ๐
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