Process Pro Consulting

Senior Operations Manager

Develop, manage and lead full process-driven internal operations initiatives, team and project management, recruiting and onboarding efforts, along with key foundational policies and procedures and internal marketing efforts
- Process and program development, standardization of key tools and software, and management, direction, and development of company-wide policies and procedures
- Lead onboarding processes for new and future hires; research, test and optimize onboarding software tools for employee development, growth, and initial onboarding 
- Lead and manage full end-to-end hiring process for new team members: inbound and outbound recruiting efforts; management of recruiting postings and software; screenings, interviews, and final decision-making alignment
- Strategize and help build out core policies and procedures
- Lead Daily Standups with all team members and monitor team-wide project management system and tasks
- Lead full website redesign and rebranding production of Process Pro website: creative direction and management of designers and developers
- Lead content direction and development of monthly company newsletter, along with creation and content efforts for all internal marketing collateral
- Lead and manage full end-to-end production for all creative and development customer requests, including but not limited to: landing and website pages, blog design and development, email template creation, HubSpot-centric requests
- Lead and manage core customer-related communication efforts, policies, procedures and processes for team

Project Manager

Freelance Marketing and Creative Services

Acting as a lifeline - challenging, and helping digital marketing teams produce exceptional websites, video podcasts, original video series, digital design, marketing collateral and more.
- Consulted for a variety of digital marketing agencies on their digital design or marketing projects

Creative Operations Director

Tobe Agency

Managed full creative production on all digital design, website design and development, video and podcast projects for a HubSpot Partner Agency (specializing in lifestyle, real estate, education and tech industries)
- Directed team of graphic designers, developers, video editors, VO artists, copywriters, and strategists to ensure final product was consistent with client’s vision and goals
- Led production on websites, logo development, brand refreshes, landing pages, social media and email campaigns, pillar pages, e-books, infographics, & products
- Helped to develop creative strategy and pitches for video podcast series and other video-related projects
- Led account and project management to ensure successful timeline, budget and vision alignment; responsible for project planning, and development of proposals and other business development opportunities
- Led and managed all phases and details of production (pre, pro and post)
-Led creative and designed client website refreshes, landing pages and email and social templates 
-Helped to build out core creative processes, service offerings, pricing structures, and developed SOPs related to both creative and marketing departments
- Specialized skills: Hubspot, Adobe Suite, ClickUp/Asana/Trello, Frame, Casted, Simplecast, Squarespace, Wordpress, CSS/HTML, graphic design, website design, website development, UI/UX, project management

Digital Producer

Bracken Marketing

Spearheaded the development of foundational project management processes, business operations, and key strategies and offerings for a HubSpot Partner Agency (specializing in the digital healthcare space)
- Managed both creative and content teams, oversaw all phases of production on creative and content projects 
- Oversaw a team of specialized writers, editors, graphic designers, web developers, marketers and strategists  
- Managed all aspects of production, timelines, budgets and creative direction for a variety of projects such as: e-books, infographics, pillar and landing pages, email campaigns, 
social media campaigns, full website production, blog design and development
-Led, designed and developed full client website projects utilizing Squarespace; educational training sessions with client on the ins and outs of Squarespace
-Specialized Skills: Zapier, Constant Contact, Pardot, MailChimp, Unbounce, Squarespace, copywriting for web, editorial, blog writing, graphic design, UI/UX, website development, project management
- Additionally owned a small website design business providing custom website design and development services and consulting

Creative Services Producer

Tenacre Country Day School

Responsible for all team teaching duties in Kindergarten classroom of 5 and 6 year olds. 
-Managed and taught 24 students, including students with special social/emotional and behavioral needs. 
-Differentiated instruction for all learning levels in reading, writing, math, and social curriculums. 
-Differentiated instruction for small and whole group instruction. 
-Mentored classroom aides in all aspects of classroom environment. 
-Developed, planned and taught all aspects of kindergarten curriculum. 
-Received training and subsequently implemented Responsive Classroom, Singapore Math, Fundations, Making Sense of Phonics, Bringing Words to Life, Words Their Way, Handwriting Without Tears, & Lucy Calkin’s Writer’s Workshop. 
-Responsible for all parent/family communications, conferences, connections, and yearly field trips. 
-Responsible for all duties as faculty member (meetings, committee responsibilities, professional development workshops, and events).

Elementary School Teacher | Kindergarten

Saint Mary of the Assumption School

Responsible for all lead teaching duties in full-day pre-kindergarten classroom of 3, 4, and 5 year olds. 
-Managed and taught 20 students, including several English Language Learners. 
-Differentiated instruction for all ages and learning levels. 
-Developed, planned and taught all aspects of pre-k curriculum with themed units: math, literacy, science, social studies, and art. 
-Received training and subsequently implemented Everyday Mathematics and Telian’s Lively Letters.

Elementary School Teacher

-Responsible for helping to facilitate daily interactive lessons in literacy and math. 
-Assessed and facilitated in the development of social behaviors and fine and gross motor skills. 
-Helped to oversee effective classroom management for a diverse group of 20 students aged 4.5-5 years.

Kindergarten I Teaching Associate

Telepictures

Responsible for managing daily production tasks that included but were not limited to: 
- Scriptwriting
- Generating ideas & pitches
- Set running
- Cue card management
- Video and audio transcription,
- Scheduling/interviewing and booking guests;
- Scheduling and planning travel
- Expense reports management
- On-set production day tasks

Producer’s Associate @ The Tyra Banks Show 

Responsible for managing daily production tasks that included but were not limited to:
- Scriptwriting
- Generating ideas & pitches
- Set running
- Cue card management
- Video and audio transcription,
- Scheduling/interviewing and booking guests;
- Scheduling and planning travel
- Expense reports management
- On-set production day tasks

Production Assistant & Set Runner @ The Tyra Banks Show 

Disney ABC Television Group

Responsible for managing daily production tasks that included but were not limited to:
- Scheduling and booking guests
- Generating ideas & pitches
- Partaking in redevelopment of show
- Episode record keeping
- Set running
- Writing summaries of show segments
- Video and audio transcription
- Expense reports management
- Editing/proofing

Executive Assistant to Producers @ Who Wants to be a Millionaire

Need someone to lead and challenge your thinkers, strategists, innovators and creatives to produce remarkable work? I’m here to help. My style is client savvy, energetic and process-oriented. My values include kindness, respect and resilience. I’m excited to combine all this to help my next team produce engaging, thoughtful and forward-thinking websites, videos, products, podcasts, collateral, experiences and more.

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