Zillow

Senior Content Designer

Compass

Owned content decisions on single-focus projects and ad hoc requests in collaboration with design, product management, and engineering partners.

Owned UI wireframes for content-heavy parts of the user experience, which included incorporating stakeholder feedback and prepping mocks for handoff to engineering.

Wrote and socialized playbooks for outbound notifications, including email, push notifications, text messages, and emoji usage.

Implemented comprehensive new-product taxonomy, while ensuring alignment with existing platform and industry terminology.  

Drove user research for a new type of notification. Conducted user interviews, synthesized findings, presented areas of opportunity to relevant business owners.

Demonstrated content design thought leadership via org-wide design critiques and mentoring junior writers.

Senior UX Content Designer

Amazon

Drove a redesign of the website for the Amazon.com homepage design system, including information architecture and page layout. Improved consistency and efficiency by creating templates and documentation for design system updates.

Wrote and implemented global emoji usage policy for outbound notifications, U.S. Amazon.com homepage, social ads, and third-party sellers. 

Implemented the first standardized, cross-org process to intake and correct content and design errors on the U.S. Amazon.com homepage, as well as identify teams with frequent issues to provide coaching opportunities. 

Served as the lead reviewer for content placements on the U.S. Amazon.com homepage and global outbound notifications. Areas of consideration were usability, accessibility, and adherence to Amazon brand standards.

Supported designers and product managers in 19 countries through Amazon-wide UX writing office hours.

Senior Writer, Homepage Design/Outbound Communications | Shopping Design

Created the U.S. retail and marketing style guide, used by all product, design, and marketing teams across Amazon retail businesses.

Supported all content writing requests for approximately 30 teams. Created an intake and triage process that included tiers of service, standard SLAs, and guidance for teams whose requests fell below the prioritization line.

Wrote landing pages, outbound notifications, and other marketing content to support Style Code Live—a livestreaming fashion and entertainment show hosted on Amazon.com.

Content Editor, Retail Experience Design & Amazon Live

Tommy Bahama

Wrote customer-facing copy for product detail pages, site placements, emails, and catalogs, as well as internal collateral for retail, design, and restaurant divisions. 

Collaborated on brand style guide additions and amendments supported by competitive and SEO research. 

Lead for Holiday and Resort campaigns; wrote the largest Holiday catalog to date and all supporting copy (detail pages, site placements, marketing emails, and in-store signage). 

Managed end-to-end detail page content process; collected FTC-required product details for 200–400 items per publish from internal and external contacts; manipulated data into templates for other writers; edited and proofed copy; reformatted final data for upload to CMS.

Senior Editor/Marketing Copywriter

Corbis

Wrote marketing content for print, online placements, and email for all Corbis-owned businesses.

Defined the parent brand’s new copy tone and voice with an updated copy style guide. 

Wrote UX copy and marketing content for the Corbis brand portal: a microsite for inside sales and channel partners. 

Concepted and wrote blog posts for Corbis Images, supporting and promoting its stock photography business. 

SEO-optimized the Corbis website to better highlight and surface their product offerings.

Senior Marketing Copywriter

Nordstrom

Lead writer for Women’s clothing; wrote online editorial content (e.g. trend guides, brand features, lookbooks), weekly landing page updates, emails, online ads, and Facebook posts. 

Collaborated with Marketing, Merchandising, Social, PR, and Buying to achieve business goals, while maintaining Nordstrom’s tone and creative vision. 

Contributed to Nordstrom’s blog, The Thread, writing trend stories, interviews, fashion week recaps, and a self-sourced weekly music feature.

Site Features Writer

Wrote for Nordstrom.com product detail pages, averaging 50–70 items per day.

Product Detail Copywriter

I bridge user needs and business goals with clarity, concision, and empathy. I'm comfortable with ambiguity, and great at transforming chaotic workflows into durable processes.

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