Motion

Place customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
Build customer relationships to drive repeat business by relating to the customer and drive process improvements.
Order items to ensure appropriate inventory levels are maintained for customers.
Expedite backorders. 
Pull inventory and prepare order for shipment to customer.
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
Determines the most cost effective shipping method for customer orders.
Handle customer returns.
Support specific customer(s).
Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
Perform other duties as assigned.
Respond to customer inquires regarding products, provides quotes, and handles order entry.

Customer Service Representative II

The Gerken Companies

As a Quality Control Technician, I ensure products meet specified standards by conducting inspections, tests, and analyses to identify defects or deviations from quality guidelines, ensuring consistent production quality and compliance with industry regulations.
•Managed asphalt quality control testing and design for construction projects, resulting in a 15% improvement in mix efficiency and reduced material waste.
•Conducted comprehensive tests on asphalt samples, ensuring 100% compliance with industry standards and project specifications.
•Pioneered a custom asphalt mix design, boosting pavement performance in high-traffic areas and enhancing road longevity.
•Analyzed test results to identify deviations and initiated corrective actions, slashing mix design changes by 20%.
•Collaborated with suppliers to secure timely delivery of quality materials, reducing asphalt production costs by 10% and ensuring project timelines were met.

Quality Control Technician

As a Data Entry Specialist, I accurately input, update, and maintain data in various systems and databases, ensuring data integrity and supporting efficient business operations.
•Streamlined data processing, reducing errors by 30% and boosting overall efficiency.
•Maintained 99% accuracy in high-volume data entry, ensuring reliable and high-quality data management.
•Implemented a new data validation technique, significantly improving data quality and consistency.
•Analyzed and optimized data entry processes, identifying and rectifying bottlenecks to
increase output.
•Collaborated with IT to develop a user-friendly database, enhancing team productivity and efficiency.

Data Entry Specialist

Inteva Products

As a Quality Technician, I inspect and test products to ensure they meet quality standards and regulatory requirements, ensuring consistent product quality and customer satisfaction.
•Led product and process design for automotive parts manufacturing, ensuring adherence to
customer specifications and achieving a 15% increase in production speed.
•Implemented novel safety measures, resulting in a 30% reduction in workplace hazards andenhancing employee safety.
•Analyzed and optimized auto part assembly processes, enhancing efficiency andstreamlining production flow.
•Spearheaded safety protocols, reducing accidents in manufacturing by 30% and fostering a
safer work environment.
•Maintained manufacturing flow, ensuring customer satisfaction and profitability while adhering to stringent Standard Operating Procedures (SOPs).

Quality Technician

IAC Group

Detail-focused professional specializing in microscope measurement checks. Proven expertise in conducting precise and accurate measurements using advanced microscopy equipment. Adept at analyzing and interpreting data to ensure quality control standards are met. Strong attention to detail, exceptional observational skills, and proficiency in documenting results. Dedicated to maintaining accuracy in microscope measurements to support overall quality assurance objectives.

Microscope measurement checks

A Quality Technician is responsible for inspecting, testing, and analyzing products and processes to ensure they meet specified quality standards and regulatory requirements, thereby ensuring consistent product quality and customer satisfaction.
•Spearheaded product and process design, resulting in a 15% reduction in defects in
automotive parts manufacturing.
•Ensured smooth manufacturing flow, leading to timely delivery of high-quality automotiveparts to major clients and maintaining customer satisfaction.
•Achieved desired financial outcomes through diligent management practices, optimizing
resource utilization and cost control measures.
•Enhanced product quality by implementing robust quality controls, leading to a 15%reduction in defect rates and increased customer satisfaction.
•Mentored a team of 10+ members, fostering a culture of continuous improvement and
quality awareness, resulting in enhanced team performance and efficiency.

As an Assembly & Production Specialist, I am responsible for efficiently assembling and manufacturing products according to specifications. I ensure quality standards are met while optimizing production processes for maximum efficiency.
•Spearheaded the assembly and production of automotive components, ensuring adherence to
stringent quality standards and achieving a 99% quality compliance rate.
•Implemented safety protocols, contributing to a hazard-free work environment and ensuring the well-being of all team members.
•Enhanced production efficiency by mastering multiple line roles, leading to a 10% reduction
in scrap and boosting overall productivity.
•Optimized assembly line flow, resulting in a 15% reduction in downtime and enhancing operational efficiency.

Assembly & Production Specialist

Detail-oriented Material Cycle Counter with a demonstrated history of maintaining accurate inventory levels. Proficient in conducting regular cycle counts, identifying discrepancies, and implementing corrective measures. Strong organizational skills and ability to collaborate with cross-functional teams to ensure optimal stock levels. Adept at utilizing inventory management systems and employing best practices to streamline material tracking processes

Cycle Counter

Dynamic and results-oriented Quality Control and Data Management Specialist with over a decade of
experience optimizing operational efficiency and ensuring regulatory compliance across diverse
industries. Adept in quality assurance methodologies, process optimization, and leveraging
technology for meticulous data management and regulatory adherence. Proven track record of
reducing costs, enhancing production processes, and maintaining stringent quality standards. Eager to
apply expertise in quality control and data management to drive organizational success and uphold
compliance standards.

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