Habitat for Humanity of Washington County

Oversee the development of community-based construction projects. Work closely with operational leadership to prepare and execute strategies for increased production, donations and community engagement. Collaborate with community leaders and work within tight budgets to achieve impactful results. Responsibilities also include ensuring compliance with environment and safety standards, sourcing materials, and engaging with donors and stakeholders
* Oversee the construction projects for residential home builds from the ground up, to help support families in need 
* Created the first affiliated home repair program in NW Arkansas. Focused on serving families in need and that could not otherwise have home repairs completed
* Drive continuous relationship building tactics to earn donations and supplies through key partnership in NW Arkansas 
* Lead civic and community relationships with local governments to streamline processes and procedures within the building process
* Lead local volunteer base across NW Arkansas to schedule, train, and promote building homes of for families in need 
* Drive local adoption of building methods that are time saving, energy efficient and long lasting 
* Build relationships with local business owners and city leaders to assist in recruiting volunteers and generating donations

Construction Manager

GivingStone Referrals 

Connecting buyers and sellers with trusted real estate agents across the country and donating half my earnings at closing to any charity of the clients choice. Real Estate agent with Roosted Referral Brokerage in the State of Arizona. Licensed since 2018. Over the years I have connected with trustworthy and knowledgeable agents across the country so that I can help friends and family in every state find the right real estate agent to work with when buying or selling property throughout the United States. Residential and Commercial.

Real Estate Agent

R&D Property Solutions 

Served key role in propelling business growth and productivity with management of project execution and performance management of 7 in-house tradesmen. Oversaw project operations to strengthen sales, logistics, inventory, scheduling, training, and people development. Consistently surpassed time goals while maintaining an assigned project budget. 
* Led 7 tradesmen across greater NW Arkansas in repair, contract work and remodeling of 5 apartment complexes and over 20 residential homes. 
* Recruited, trained and held all tradesmen accountable to company standards. 
* Headed the completion of renovation for 5 apartment complexes with a total of 60 units 
* Managed real estate portfolio of over 3 million 
* Helped build the home inspection line of business for Ambassador Home Maintenance. This new line of revenue helped produce $2,000 of monthly revenue in 2020
* Estimated, negotiated/sold and managed the renovation of 20 single family home renovation projects from inception to completion.

Project Manager

Worldpay

Supervised 15 (5 local, 10 out of state) Sales Associates serving national chains across the United State to provide high levels of satisfaction and to reduce B2B attrition. Worked with Senior leadership to implement new B2B retention strategies. Traveled between AZ and Colorado
* Conducted in-depth analysis of merchant account activities to identify at-risk accounts and developed personalized retention strategies that addressed specific merchant needs
* Defined key accounts, worked cross functionally with business partners and created innovative campaigns to reduce merchant attrition and drive merchant satisfaction through various initiatives.
* Collaborated with cross-functional teams including sales, customer service, and technical support to ensure a cohesive and comprehensive approach to merchant retention
* Developed and implemented compensation plans to create a performance driven environment
* Led talent development objectives, leading staffing, recruitment, and retention for 15 employees.
* Used analytics to understand trends with reseller partner base to protect and maintain processing revenue margins for Worldpay and the partner
* Decreased revenue compression from 22% to 11%.
* Developed a high performing team through strong coaching, improving attainment to 113% against goal
* Contributed to the development and refinement of retention policies and procedures, promoting a culture of continuous improvement and customer centric focus within the organization 
* Delivered monthly presentations to senior leaders on business performance.

Leader, Merchant Retention

Worked with National Chains and small businesses on payment accepting strategies. My approach combined innovative sales strategies with a deep understanding of client needs, fostering both growth and client satisfaction.
* Established and nurtured strong relationships with a portfolio of key merchant clients, resulting in improved satisfaction scores and a significant reduction in account closures
* Worked in start-up environment, created new processes to eliminate friction, increase clarity of responsibilities and achieve strategic goals 
* Spearheaded merchant retention initiatives, successfully reducing churn by 15% through targeted relationship management and strategic problem-solving 
* Leveraging my strong interpersonal skills and strategic problem solving abilities, I successfully fostered team unity and resolved internal conflicts, creating a harmonious and collaborative work environment which helped lead to my quick advancement to management
* Implemented feedback mechanisms and regularly consulted with merchants to understand their challenges and needs, leading to the development of tailored financial solutions

Merchant Liaison

Cottonwood Crossing

Vice President, Homeowners Association

Cottonwoods Crossing

Secretary, Homeowners Association

Town of Gilbert

Building Maintenance with Parks Department

Skill-Supply

Develop, strengthen & maintain loyal and lasting relationships with companies that could benefit from the services our company provided. Accomplished by the practice of networking, visiting, calling and following up with prospective and existing clientele, as well as implementing customized strategies to create introductory dialogue. Cultivating friendships, being dependable, genuine, and consistent. In turn fostering client satisfaction leading to referrals and loyalty
Recruit, screen, test and interview all prospective applicants for construction, clerical, managerial, and technical positions both temporary and permanent
Maintain memberships and actively participate with associations. Maintain social media sites including the company website blog, Facebook, LinkedIn and Twitter accounts
Attend workshops and classes relevant to our customers' needs
Update and Maintain SalesForce account for AZ and NM offices

Marketing & Account Manager

Flagship Facility Services, Inc.

Oversee 8 employees and three departments in daily operations for the commercial maintenance departments- Facilities, Painting & Construction (T.I. and new) including but not limited to; Coordinate weekly projects, Compose estimates, Supervise &amp; coordinate all subcontractors, Conduct site meetings with building inspectors, clients and designers, Run safety and manager meetings 
Oversee three departments in daily office responsibilities including but not limited to; Create and deliver proposals, Create excel spreadsheets to fit multiple needs, Daily use of Computerized work order system, Daily use of CRM program
Audit customer accounts, Audit department P &amp; L statements. Create solutions and/or improvements, Review receipts, labor hours and work orders daily and again before billing
Increase business sales for departments through        Networking, Client follow up, satisfaction and referrals, Cold visits and calls to prospective clients
Internal and external customer service, Handle  customer complaints, resolve and correct issues
Conduct interviews, Employee evaluations
Estimate and Order necessary materials for projects from blue prints and visual inspections
Perform painting, maintenance, and construction services including but not limited to electrical, plumbing and carpentry

Senior Project Manager

As a voracious reader, I am shaped by some of the more influential leaders in the subjects of history, negotiations, sales, sociology and philosophy like Benjamin Franklin, Chris Voss, Jeffrey Gitomer, Jared Diamond and Marcus Aurelius. I am motivated by the challenge of complex problems and work to understand the underlying causes that create them and strive to never split the difference when compromise can be made. I believe people just want to be understood and I make it my mission to leave a positive impression with every conversation and interaction. My relationships are at the heart of who I am and I hope to leave this earth better than I found it and with a lasting impression that positively affects all those I have had the pleasure to meet.

Taplio

Jeremy Conkle's Linkedin Analytics

Jeremy Conkle

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