Naval Surface Warfare Center Panama City Division

-Large Scale Agile Program Delivery
-Strategic Mindset, driving clarity and process through facilitation and communication
-Lead Operational Executions and drive organizational goals and values
-Program Management 
-NIST Cybersecurity Framework
-Risk Management & Assessment
-DoD Acquisitions
-Change Management, Technical Publication, Job Aids 
-Technical Sales and Account Management
- Stakeholder Collaboration, cross collaboration multiple internal stakeholders, Software Engineering, DeVOPS, Finance, Product Managers
-Independent Operation; Accountability, Creativity, Influence to Navigate Challenges and drive project success
-Power BI, Power Automate, M365 Applications, Dashboards for T&E (Test & Evaluation) of DoD AI applications to increase logistical and software lifecycle monitoring capabilities by 80%
-Software Development Lifecycle management, Business Development, and OEM proposals to meet Program Executive Office Requirement
-Lean Process; Value Stream Mapping, KanBan, and Work in Progress Management / Development

Technical Program Manager

United States Department of Defense

- Collaboration and Strategic Implementation of Largest HRIS (Human Resource Integration System) within the DoD to date (IPPS-a)
- Crafted Storylines for Executive Storytelling based off Audience and environment
- Master of Ceremony for preparing Speaker Engagements
- Led, Challenged in Organizational and Operational Challenges 
- Managed Weekly Status and Collaboration calls with C-Suite executives to maintain Organizational Vision and update Achievements and or Concerns
- Collaboration with Regional Leadership harmonizing multi-site priorities and goals
- Championed Workforce Development Solutions to modernize and create people first objectives
- Implemented Power BI Solutions and Dashboard to provide tools and understandings of Organizational Metrics and drive a sense of urgency and success
- Oversaw, influenced, and educated HR Policies, to include but not limited to; Leave, Maternal, Incentive, Diversity, EEO, and Administrative Compliance Policies
- Strategic Communicator and Negotiator understanding intricacies between individual values and organizational goals
- Oversaw Performance Management process for 1800+ employees remotely dispersed
- Initiated a Volunteer Learning and Development Module for Monthly learning objectives that increased HR awareness, policies and Company Incentive Programs
- Strong Analytical, Problem Solving Skills
- Passionate about Workforce and Leadership Development

Senior Human Resources Manager

Army National Guard

- 10+ years in Customer Relationship Management, KPI, Pipeline Management, Territory and Account Rep Data Analytics, and Customer Interactions
-10 + years in Cross Functional Collaboration and working in environments that leverage Agile principals 
- Built, and Coached others on Customer, Partner and Internal Stakeholder engagement through collaborative strategy and models increasing organizational Metrics 15%
- Expanded Customer and Partnership Relationships beyond Unified Support Contracts, focusing on Strategic and future growth opportunities for the Company
- Created open ended conversations for stakeholders and customers to prioritize expectations and management of agreed solutions and account priorities
- Predictive and Agile Methodologies to leverage management, processes and tools to improve customer satisfaction metrics by 25%
-Championed Continuous Learning & Development Programs and opportunities to increase sales cycles that included training in MEDDPICC, Sandler, Spin, Challenger and Consultative techniques
-10+ years in quota carrying, Account Management and Technology and Business Sales

Regional Account Manager

• Outperformed peers by achieving the highest sales across 10 states and territories, leading the #1 team in contractual production in Alabama. Oversaw a vast territory of 68 zip codes, effectively managing a team of 13 Sales Representatives covering over 2,100 miles to drive exceptional results

• Led and developed a team of 8 Field Recruiters, who previously achieved 93% of target goals in the previous evaluation period. Implemented innovative performance enhancement strategies, addressing areas of improvement and system enhancements, which boosted productivity to an impressive 150% of the assigned objectives within a single year

• Increased area contracts annually by 27% within first year and continued a 10% increase in territorial contracts each year; 4 years later that team continues to lead the state in KPI Metric and accession goals

• Excelled beyond 18 competing sales teams within a 10-state region, securing the top position in Write Rate per Sales Representative. This achievement was a result of meticulous monitoring of key performance indicators such as sales conversion rates, customer engagement levels, and revenue growth ensuring consistent team alignment with strategic sales objectives

• Facilitated comprehensive monthly sales briefings with Regional Directors and the Chief Operating Officer, focusing on critical sales metrics such as market penetration, customer acquisition costs, and average deal size. These sessions were instrumental in aligning sales strategies with corporate goals and driving sustained revenue growth

Regional Sales Manager

• Crafted and executed HR strategies in sync with CEO’s vision, driving measurable enhancements in company-wide performance indicators across a staff base of 652 employees

• Leveraged Lean Six Sigma principles to conduct a thorough analysis and optimization of direct and administrative processes, resulting in a dramatic decrease in report delinquency rates from 12% to 4.9% and exemplifying a commitment to continuous process improvement

• Elevated organizational performance by strategically allocating resources across five regional offices, which significantly enhanced support levels and improved key performance metrics

• Spearheaded the development and execution of comprehensive employee advancement initiatives, resulting in notable career progression opportunities and bolstering organizational support

Human Resources Manager

20th Special Forces Group (Airborne) - Army National Guard

• Oversaw information security protocols as a manager, leading a distributed team of 56 professionals across 8 distinct regions, achieving a 99% Service Level Agreement (SLA) compliance even in challenging and austere environments

• Strategically assessed and counseled C-Suite Executives on optimal and contingency strategies to guarantee uninterrupted communication channels

• Oversaw and safeguarded assets valued at $1.7 million, encompassing both classified and unclassified communication devices and servers across various regions, maintaining an impeccable zero-loss record

• Strategically crafted and executed Security and Enterprise Architecture, aligning with organizational objectives to fortify the integrity of systems, networks, and databases across the region

Information Technology Manager

• Top 5 Full Cycle Recruiter 5 years in a row, exceeding quota by 60% year after year; increasing Market Share to 32% against company standard of 24%

• Conducted comprehensive territory and organizational analysis to identify recruitment needs; crafted detailed job descriptions and implemented strategic initiatives, resulting in a 30% increase in recruitment through the effective use of performance KPIs and metrics

• Efficiently screened candidates and conducted comprehensive interviews, playing a pivotal role in facilitating successful contractual negotiations that also aligned with company values and goals ensuring a progressive culture was established

Full Cycle Recruiter

Results driven leader with 22 years of experience in leading teams, projects, and digital transformation for Federal and local government markets. Certified Agile Practitioner and Scrum Master, with keen knowledge in Workforce Management and Process Improvements to include Kanban and SAFe. 

Generalist in PowerBI, Dashboard Configurations, AI Development, LLM, Zero Trust, Knowledge Management and ITIL Foundations, Software Lifecycle, Government Development Lifecycle, JIRA, Confluence, Story Telling, Market & Territory Analysis, Technology Integration, SaaS Engineering & Design planning development, Sales Strategies and Implementation including MEDDPICC, Challenger and SPIN
 
Results Achiever in Project Management, Change Management, Risk Management and Mitigation, Cross Functional Collaboration, Facilitation, Customer Engagement, Process Improvement, Extraordinary Communication Skills, Stakeholder Engagement, Research & Development, Passionate Mentor and love for people and their successes, Campaign Execution, KPI Analytics

Current TS/SCI  (CE: Aug 2024)

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