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Client Solution Specialist

EZilly BV

Improvement Manager

Managing three operational teams (12 persons) for 5 brands, Later on managing 4 teams (24 persons) for 8 brands in 6 countries (NL, BE, AT, HU, CZ and SK). 

- Billing and Customer Finance 
- Reporting  
- Logistics 
- Co-creation of an IT and Business support model to make the teams more flexible and scalable for future change and integrations
 Key projects contributions : 
-Replacing the CRM & Billing software and platform for all brands, 
- absorbing brand and customer base integrations and acquisitions, 
- Internal reorganization.

Key personal responsibilities next to team management:
- Revenue budgetting and Forecasting 
- Resource project planning for Development and Operational teams 
- Monthly Revenue Reporting
- Data and Revenue Audits
- GDPR introduction
- Data Warehouse consolidation 
- Business Intelligence  (non relational) data transition support
- Tableau setup

Manager Business Support

Teleena

- Team management
- Retail Billing
- Wholesale Billing
- Masterdata management
- Project management - scrum + kanban
- Business Intelligence + data visualisation

Manager Billing

- Financial Analysis
- Pricing Analysis
- Project gating / feasability study
- Financial Audits
- Forecasting

Commercial Controller

- Business cases, 
- Forecasting, 
- Sales controll, 
- Pricing, 
- KPI Reporting
- Business Analysis
- Project & Resource Planning

Commercial Finance Analyst

- Billing
- Revenue Assurance, 
- Forecasting
- Management Reporting
- Margin Analysis
- Leading team of 4 people

Manager Billing & Analysis

- Billing Traffic control 
- Revenue Assurance
- Business Cases
- Billing improvement
- Billing audits

Sr. Business Analist

UPC Nederland B.V.

- Marketing Management reporting
- Marketing Budget controlling
- Business Analysis
- Coordinating team of Business analists

Scarlet

- Billing Analysis
- Billing management
- Revenue Assurance
- Margin Analysis

Business Analist

Worldxchange | Netnet

- Retail Billing
- Revenue Assurance
- Reconciliation/ Disputing
- Management Reporting

Business analist

Esprit Telecom / GTS

- Management Reporting
- Planning & Control
- Budgeting
- Forecasting

Ass. Management Accountant

I haven been working in the Telecoms and Media domain over 20 years, in different departments, either in Finance, IT or in  Marketing.  

My core activities over these years have been in the billing , business analysis (finance), business intelligence and reporting domain.  I have experience in the wholesale, B2B and B2C business . My core competences are in business intelligence, budgeting and forecasting, revenue assurance, data reconciliation and auditing domain. Excel, Jira Software and Tableau are the applications I have used most. 

Key achievements were:
- to setup the wholesale billing and rating processes for Teleena  and the co-creation of the retail billing software. 
- to provide supporting reporting and analysis for Teleena's customers on revenues, margins and audits. 
- the migration to the new ICX billing platform at Ezilly for 7 brands in 6 countries.  
- setting up, maintaining and extending the weekly management reporting pack for UPC NL

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