Confidential

-Owning the Salesforce training for all internal users as well as companywide system training                                
- Configuring new user profiles and updating permissions
- Contribute to a collaborative team environment by encouraging and participating in solution brainstorming, internal knowledge sharing, and skill development
- Perform configuration and customization of the Salesforce platform
- Work with different business and technology teams to document use-cases and develop implementation specs
- lead user account management and security involving profiles roles and permission sets and perform data management by importing and exporting data
- Create and manage Salesforce reports and dashboards in order to meet stakeholder needs
- Troubleshooting and Testing functionality of Salesforce software

Salesforce Administrator | Technical Writer

JONES PHYSICAL THERAPY, LLC

Physical Therapist Intern

Hi I’m Jerome Miller  
  I am a self-motivated, positive former healthcare professional and a Georgia State University graduate. I am a Salesforce Administrator with specialized skills of problem solving and leadership, skills gained from my previous work as a health care professional. Passionate Trailhead scholar and completed numerous modules and currently an Adventurer Rank. 

Software:
Salesforce 
Jira

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