Jess Dahlberg

I help founders to get scale up ready and avoid burn out. Our proven Scale-up Ready program give you clarity and confidence.

1. Start-up to Scale-up Ready Roadmap
2. Investable Founder Blueprint
3. Scale-up Ready Culture 

Scaling up requires preparation and skilfully building in critical foundations to ensure a successful transition from start up to scale up.

Founder performance is built on high-performance habits that enable above-norm performance consistently over a long time, without burnout. 

Leveraging a scale up ready culture is a game changer that has a direct impact on your scale up performance. 

Scale up readiness and "Founder to Investor" report that positions you as a genuine investment choice.

Call: +61 403 665 510
jess@jessdahlberg.com

Founder

Talk 5

Advising on how to strategically align people to performance in the transition from start-up to scale-up in a way that builds a strong foundation, aligned with the Founder's vision, values and strategy. Deeply honoured to be working alongside some highly experienced people with good hearts.

Chair, Talk5 Advisory Committee

Temenos

With an M&A strategy comes the opportunity to bring talent together and create better products, design, customer experience and Most important people that may not otherwise had the chance to collaborate. It's hard work for sure but with the right intention, collaboration and sincere intention to understand it can work.

In this role I'm tasked to drive:

Making Temenos APAC country locations better known in the market, align with Best Place to work standards based on understanding of the market, business needs and internal people strategies. 

Backing the Talent Attraction aspect up by creating business and people aligned development programs and workshops to create high performance individuals and teams. Finding innovative ways to help our valued employees at all levels get clear on goals, path forward and how to be courageous in driving their performance higher whilst maintaining well being and positive relationships.

Talent Attraction & Development Manager, Asia Pacific

In December 2018 Avoka was bought by Temenos, the global leader in banking software with specific focus on back end operations. As part of its growth plans Temenos bought Avoka for the front end customer acquisition platform and products. Main focus in the role became to manage the transition in collaboration with the Temenos APAC and global team.

The initial change focus was to align my own focus with this new direction that appeared. Shifting from working for a medium sized global organisation with a niche product to a large, global organisation with a much broader product offering and organisational structure.  A great opportunity for personal and professional growth and applying the high performance habits to enabling that. 

Transition from the Avoka specific systems, processes and procedures to the Temenos way of working as a much larger global structure in collaboration with Temenos CHRO, APAC team and allocated experts. 

Being the local change agent to support, learn and implement the HR systems, educate myself and managers on how to use.

Keeping an ongoing finger on the pulse of the team to mitigate and address any drop in energy and confidence that can naturally occur in ongoing change.

Conduct workshops focusing on change, self care, productivity and influence. Supporting additional training initiatives in systems, processes and soft skills e.g., communication and self awareness.

Integrating the Avoka BU's into Temenos BU's via mapping of roles, bands and titles in collaboration with global and regional HR. 

Taking on the Payroll function and managing the implementation, ongoing management and transition of it to the internal team. 

Managing the BAU within the context of the internal integration and transition. 

Identify and implement ways, strategies and resources to keep the flow of change with a focus on maintaining a good culture of connection, productivity and a good cadence of forward momentum.

HR Manager AU (M&A transition from Avoka)

Avoka

Avoka a highly progressive Fintech company providing a frictionless customer acquisition platform to financial institutions across the globe. An amazing group of people in an organisation that has grown organically under the strong leadership of Phil Copeland. With offices in the US and EMEA and rapidly growing attracting investor capital to take Us to the next level.

1. Collaborating with Global HR team and SVP HR Global to define the HR strategy to build up the internal frameworks necessary to create the foundation for growth.

2. Designed the People Framework with specific focus on job descriptions, skills and onboarding programs and gained buy in from global HR and senior team as a way forward.

3. Using organic change management and interactive experiences brought employees / managers along on the journey of creating and implementing the framework.

4. End to end HR Management with the support of Recruitment & Talent Manager

5. Identifying and implemented the shifting it from a reactive recruitment focus to a talent management building blocks.

6. Overall responsibility for HR of the region and direct report.

HR Manager AU

In Flow HR

Offering a range operational and strategic HR expertise and services to SME's including:

Design and create HR policy, procedures and processes
HR advisor to divisional managers
Suppport and advise on recruitment and selection of staff from entry level to senior managers
Design and create on-boarding programs

Strategic HR:

Strategic HR plans and implementation strategies
Provide training needs analysis and design of training programs
Survey analysis and create tailored strategies to reach business goals
Design and create talent management structures and programs
Manage change management projects

HR Consultant

CXC Global

Working across the business to embed the HR project work completed in my first year such as the implementation of the HRIS, competency based recruitment and selection and strategic support.

Senior HR Manager

Clinch Long Letherbarrow

Clinch Long Letherbarrow is legal firm with a broad base of expertise provided by its solicitors and executive lawyers. With a culture of sincere care for its clients and employees my role is pivotal in the following areas:

Advise to Executive Lawyers on how to maintain the culture of performance, professionalism and sense of working together as though part of one family.
Advise, create and implement internal operational HR structure and procedures in alignment with culture and future goals e.g., recruitment, on boarding, training, reviews etc
Analyse the business to identify strengths and weaknesses in relation to operational and strategic HR areas e.g., employee engagement, feedback structures etc and create solutions to build on the solid foundation already in place.

Human Resources Executive (part time)

Accor AdvantagePlus

Strategic planning and budget responsibility
Team management 
Project management and implementation of new/improved strategies
Daily business partnering to sales managers (10), department heads and GMs within:

Leadership
Values and Vision
Planning
Recruitment/selection
Training
Coaching
Performance management
Survey management, analysis and strategies for improvement
WH&S
IR issues
HR Policy/Procedure design, development and update

Team of 1-2

Manager Human Resources, Pacific

Recruitment of sales managers and supporting their recruitment of sales consultants to build and maintain occupancy target in each call centre
Designed and implemented a sales leadership on-boarding program to ensure key skills and knowledge prior to entering the new role
Designed and implemented a talent management framework for sales offices
Providing training expertise in training design, assessment and evaluation methods
Development of training, onboarding programs and building talent across the 12 call centres within Australia and New Zealand
Daily business partnering to sales managers (10) and assistant managers within:

Leadership
Planning
Recruitment/selection
Training
Coaching
Performance management
WH&S
IR issues

Drive the annual staff survey, analyse and present the results at annual conference. Designed and implemented exit and new staff surveys to better understand what we do well and what can be improved
Alignment of internal policy and procedures to local industrial relations laws, workers compensation education of managers.
Workers compensation case management
OHS management system implementation
.
Management of 1 staff

HR - Recruitment & Talent Manager Pacific

Strategic HR management via business planning and budgeting
Team leadership – T&D Manager, Reception and Workers Compensation Officer
Managerial role with responsibility mainly in Australia but with advisory support to our NZ office
HR "greenfield" organisation requiring development of a complete set of HR policy/procedures across all HR functions from job descriptions, recruitment, performance management and developing in-house training in line with organisational needs.

Daily business partnering to department heads within:

Leadership
Planning
Recruitment/selection
Training
Coaching
Performance management
Survey management, analysis and strategies for improvement
WH&S
IR issues
HR Policy/Procedure design, development and update


Drive the annual staff survey, analyse and present the results at annual conference. Designed and implemented exit and new staff surveys to better understand what we do well and what can be improved.
Managing all aspects of the HR function across all levels of the organisation e.g., recruitment, training, performance management, talent management, succession and OHS/IR issues including workers compensation case management.

Managing team of 3

HR Manager

Human Synergistics

Paraprofessional providing advice to consultants and organisations in interpreting and implementing behavioural, leadership and organisational culture tools (LSI/LI/OCI/OEI)
Project management 
Implementation of survey tools into small to medium organisations
Reporting
Sales of further development tools

Client Services Manager

Sick of sleepless 2AM worries? I see you.

As a Founder, that 2AM brain buzz is all too familiar – sleeplessness tangled with start-up scaling concerns. You're ready to grow, but the 'how' overwhelms you.

💡 Here's where I step in…

I've seen 100% of my Founder clients struggle with the same stress and overwhelm. They're eager to scale but feel daunted, frustrated, and burned out. Is this you?

🔍 Let's address what’s going on:

Burnout
Frustration
Fear of letting go
Scaling hesitation
Team potential untapped
Personal time constraints
Team-readiness concerns
Problem-solving uncertainties
Leadership bandwidth limitations

🔑 It's time for change. Here's what's at risk:

Missing goals
Burnout spiral
Slow progress
Increased costs
Stagnant culture
Missed opportunities
Our proven 'Get Scale-Up Ready' program is designed to tackle exactly this.

🎯 Afterward, you'll have:

Clear roadmap
Investor appeal
Energy and focus
Scale-up confidence
Product momentum
Freedom for innovation
A thriving Scale-Ready Culture
Engaged high-performance team

Implementing the Scale-Ready Roadmap means:

Confidence in adversity
Leading with clarity
Attracting investors
Sustainable growth
Financial stability
Retained talent

Ready for change? Here's 3 ways I can help you right now 👇

📝  Subscribe 'Get Scale-Up Ready' newsletter: see Featured section
📞  Book your FREE ‘Ask Me Anything’ powercall: https://calendly.com/scaleupwithjess/get-scale-up-ready-powerhour
📊  Get your Scale-up Ready score: https://startupscaleup.scoreapp.com/

Let's transform your Start-up to Scale-Up journey together 🚀

Success comes from building up your People. 

With 17+ years experience in HR management roles combined with having built my own business, raised four kids and faced some seriously challenging times caring for my daughter through severe mental health issues, divorce and facing a "re-start" in my 40s I'm starting to believe I'm reasonably "wise" :-). Across all our life stages we want to build a life that is filled with Enthusiasm for what we are doing. That comes only with stepping into challenging ourselves to be the BEST of Who we are, consistently! I love the idea of extracting "potential". My own and yours!

Do you develop your culture and build your people like you develop your business? Don't have time? No problem, I'm here for you!

The Aligned Scale-Up program helps you to progress towards your business goals faster. Simple and impactful it builds your People to create momentum. 

Let's chat about...

Performance: Role model performance without changing your life. 
People: Define your culture and the culture necessary for growth, then let your people build it.
Potential: Link the business roadmap to your people's responsibilities without becoming a "manager".
Peak: Lead your people and business to the next level without making the typical mistakes. 

Send me a message and let's chat!


Call: +61 403 665 510
jessica@jessdahlbergcoaching.com

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