Jessica Amador 's Linkedin Analytics

Hi, I am Jessica, but you can call me Jess! :) For over a decade, I've been passionately immersed in customer-centric roles, nurturing my expertise in Customer Success and Customer Experience, not only studying the methodology but also being very hands-on in the area! My academic journey includes an MBA in Customer Experience, complemented by specialized courses spanning Customer Success, Digital Marketing, Design Thinking, Neuromarketing, and more. In essence, I'm passionate about leveraging my experience and educational background to drive meaningful customer-centric strategies. My goal is to elevate CX and CS standards, ensuring exceptional experiences and sustained success for both customers and businesses. Let's connect and explore the exciting realm of customer-centricity together! ✨