Brewers Supply Group, Inc.

Current Duties:

Managed hop commodity pricing strategies, aligning market trends with company profitability goals.

Oversaw asset liability by implementing effective contract, asset, and portfolio management strategies for financial optimization.

Developed and documented Standard Operating Procedures (SOPs) to streamline operations and enhance efficiency.

Directed and mentored a proficient contract documentation cohort, meticulously upholding precision and regulatory compliance.

Negotiated contract resolutions with customers, fostering strong partnerships through amicable solutions.

Promoted cross-functional collaboration, cultivating a culture of ongoing process improvement and operational excellence.

Generated accurate demand projections, guiding precise inventory management.

Administration Manager: Hops

Yaculta Companies

Description: Responsible for credit analysis, A/R management, and risk mitigation on ~$60 M annual manufacturing and service portfolio.

Accomplishments:
Decreased A/R balance on 60+ Days Past Due accounts by 35% and reduced Days Sales Outstanding by 5.7 days over current rolling year.

Authored a guide that helped front-facing employees identify correct sales tax exemption documents at point-of-sale which decreased review requests and improved customer experience.

Solved outstanding payment variance questions and disputes with customers which often resulted in a better understanding of payment process and invoicing details needed for faster payments.

Developed macros in Microsoft Excel to speed the manual statement creation process saving ~1 hour of productivity a day.

Credit Administrator

Columbia Collection Service, Inc

Description:
Responsible for B2B Sales, Marketing, and Client Experience for a regional (Pacific Northwest) collection agency.

Accomplishments:
Developed and executed client outreach strategies directed at potential and existing customers, key market figures, and potential partners in support of the agency’s goals which lead to a 200% increase in assignments to the agency from new customers.

Led 5 Sales and Client Service team members in maintaining healthy relationships with existing customers, new customer onboarding, and assignment process improvements. All of which led to an increased Google Review rating from 1.6 stars to 3.5 stars.

Prepared and delivered sales presentations and agency performance reports to clients and prospects which resulted in increased referrals and new high-profile, large volume customers to the agency.

Examined source documents from clients to ensure regulatory compliance and adherence to company quality standards which lowered consumer disputes, legal exposure, and negative online reviews.

Analyzed and scored potential account placements with regard to profitability, exposure, and conversion to revenue.

Business Development Manager

Description: 
Responsible for debt recovery strategies, positive consumer experiences, collector training, and compliance
functions. (~12 employees).

Accomplishments:
Cultivated a positive collection environment that yielded very low turnover; many employees hired stayed with the company 5+ years.

Increased the speed and volume of non-legal collections which lowered legal and admin costs and strengthened relationships with clients.

Cultivated solid relationships with employees and clients, consistently achieved department goals and was promoted internally to Business Development Manager.

Collections Manager

Collections Specialist

Chase

Collector IV

Client Services Incorporated

Collector

Results-driven Sales Leader. Acknowledged as an analytical problem solver with keen interpersonal and written communication skills. Has the ability to translate your complex ideas into executable actions.

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Jesse Williams, MBA's Linkedin Analytics