Segment

Segment is the #1 CDP — customer data platform — that collects, stores and sends data to hundreds of business tools with the flip of a switch. Organisations like Atlassian, Nike, Glossier, Levi’s, Intuit, HBO and IBM trust Segment to make using customer data easy.

Quota Attainment:
- Q2 2023 | 100% attainment | 3rd globally
- August 2023 | 116% attainment | 1st globally
- October 2023 | 140% attainment | 2nd globally
- November 2023 | 140% attainment 
- Q4 2024 | 106% attainment

Leadership Positions:
- 'Heartsloth' Connections Committee APAC Lead: fostering deeper connection & collaboration across Segment GTM team
- ANZ Hub Deputy: Culture Champion promoting community, connection and engagement. Leads council meetings, plans & executes events, collaborates regularly with Program Manager and global hub leadership.

Additional Involvement:
- Top Performers Panel @ Twilio’s Global Marketing Conference
- Facilitated a ‘cold calling’ session for the global SDR org
- Conducted 1:1 interviews as part of interview panel
- Ongoing mentoring of 2 x SDRs

APAC Sales Development Representative | Mid-Market & Enterprise

Country Road Group

Well-trained to generate long-term customer commitment through exceptional customer service.
Accommodative to the different personalities and needs of customers.
Strong sales and adaptable customer service skills.
Worked across a number of stores; Northbridge, Balmain, Balgowlah, Chatswood. 
Was part of a team of four who ran the store successfully, meeting all KPIs, for over a year without a manager.

- Management of staff and distribution of daily tasks, as well as training new staff
- Opening and closing procedures including EOD financial reports
- Highest point of contact in store for customers
- Driving sales and profit to achieve KPI goals 
- Maintaining general upkeep of store
- Visual merchandising
- Stock management

Retail Sales Consultant Supervisor - Witchery

Suzie Steen Management

Acting Extra

Stockland

- Strong relationship management with key stakeholders; including senior leadership teams and agency partners. 
- Assisting in end-to-end management of marketing for Stockland's Workplace & Logistics developments; including brochures, pricelists, videos, flythroughs, still CGI renders, property photography, signage, website, display suite content, event planning
- Brand management of 6+ property developments
- Effective project scheduling and budget management
- Development and implementation of multi-channel marketing plans

- Key highlight was planning and executing the launch event for M_Park's Vision Centre and bottoming out of the construction site, with key Government, company and industry stakeholders in attendance (in the space of 1.5 weeks)

Assistant Marketing Manager - Developments (B2B Commercial Property)

Supported the planning and delivery of a broad range of projects in areas of government, transport, infrastructure, education and construction;
- analysing and collating data
- coordinating data entry and project related administration
- writing tenders and reports
- planning and execution of events

Communications & Engagement Solutions Intern

The Cooks Garden

- training new staff in BoH duties/FoH silver & casual service
- event/function lead 
- opening/closing duties

Head Waitress

Abbotsleigh

Coached 12-18 year old students in netball & touch football

Sport Coach

An ambitious and results driven individual with experience in sales, marketing, customer service and stakeholder management. 

As a highly empathetic and people oriented individual, I thrive in collaborative fast-paced environments. 

Proven track record in building strong, long-lasting relationships with peers and customers across retail, hospitality, property & software sales industries. 


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