Vault Communications

Director of Employee Experience

Director Of Operations

T38Fax Incorporated

Human Resources Office Manager

For Pete's Sake ® Cancer Respite Foundation

Spearhead the daily operations and strategic priorities of a 20-year-old nonprofit. Lead and mentor a seven-member team, guide volunteer teams, oversee all internal projects and external partnership development activities, co-manage fiscal functions, and administer technical systems, upgrades, and performance improvement elements. 
•	Successfully completed a project that moved all files and systems to the Cloud via MS 365 and Box.com. 
•	Enabled a $10K annual cost savings by transitioning HR functions to a PEO while ensuring ongoing quality.
•	Developed new forms, processes, and procedures that transformed and improved the annual review process.

Chief Operating Officer

NephCure Kidney International

Recruited as an Office Administrator and rapidly promoted to a C-level role. Managed all HR, finance, marketing, technology, office management, and performance functions. Designed a best practice cash flow management process, aligned marketing and program support functions with broader organizational mission, and other key work. 
•      Led the NephCure team that worked with prestigious universities to launch the NephCure
Accelerating Cures Institute, the first nephrology clinical trial network focused on glomerular
diseases.	
•	Managed a $3.2M operating budget and realized the organization’s first cash flow positive fiscal year in 4 years. 
•	Selected by the Board of Directors to serve as Interim CEO for 13 months.
•	Directed a 70K+ record Raiser’s Edge database to Salesforce for Nonprofits with no impact to operations. 
•	Transitioned all fundraising products from Blackbaud to Salesforce and RallyBound to boost efficiency.
•	Reduced HR costs by $20K+ annually by transitioning the operational model to a PEO model.
•	Directed a comprehensive Cloud migration that reduced operating expenses by more than 20% while simultaneously increasing security and usability. 
•	Created and executed a new employee morale program that effectively addressed change management issues.
•	Designed a project management system that cleared a 12-project backlog in 2 months.

Chief Operating Officer & Interim Chief Executive Officer

Various

Additional Career Experience as Part-Time Administrative Support Professional with various small businesses, including Stenella Antiques, ICW Consulting Group, and Real Property Management Tristate

Part time administrative positions

Wasserman Associates

Served in numerous business development, HR, and IT capacities for a boutique recruiting firm. Designed, procured, implemented, and maintained a small office network, conducted candidate searches, coordinated interviews, facilitated high-level hiring negotiations, and more. 
•	Converted 60K+ records to a recruiting database, thereby enabling staff to work from any location and saving thousands of hours in file review time.

Co-Owner / Executive Recruiter / IT Manager

Fiserv Lending Solutions

Recruited to return to the company to implement MS Project, lead PMO Coordinators, and serve as software release manager. Oversaw revenue forecasting, software release coordination, and other related activities. 
•	Successfully implemented MS Project Server 2003 across the enterprise.

Sr. Project Office Coordinator

Core BTS

Returned to Core BTS to serve as the Wyeth account practice manager and lead all communication, process development and improvement, and HR functions for 80+ technicians across all U.S. Wyeth sites. 
•	Created and delivered P&L reports to executive leadership for use in key decision-making.

Practice Manager

Oversaw the operations and functions of the project management office (PMO), designed and integrated numerous ISO processes, delivered training to 100+ employees, and supported process improvement and upgrade initiatives. 
•	Supported numerous project elements, from following up on client project requests to reporting on project budgets and resources and communicating across technical and non-technical teams. 
•	Implemented 100+ processes according to ISO guidelines to continue the company’s accreditation. 
•	Assumed the role of software release manager to bridge the gap between developers and the PMO.

Project Office Coordinator

Broadwing It Consulting

Coordinated numerous projects across sites to support 3,500 end users of Wyeth Pharmaceuticals at multiple sites. Created and documented technical processes, effectively facilitated new application deployments, hired and supported 50+ site specialists, and managed all billing, time tracking, and training activities. 
•	Held additional responsibility for managing a large-scale hardware refresh project at DuPont Pharmaceuticals.

Project Specialist

Accomplished, dedicated, innovative, and energetic leader with an entrepreneurial spirit and diverse and transferable experience in fast-paced technology and operational environments. Seasoned in effectively translating business requirements into technical specifications and communicating technical information to non-tech audiences. Hands-on collaborator with excellent communication, analytical, negotiation, decision-making, multitasking, and problem-solving skills.

Skills include:
Organizational Leadership ⬧ Business Operations Management ⬧ Team Leadership & Mentoring
Budget Management & Analysis ⬧ Project Planning & Management ⬧ Strategic Thinking & Planning
Remote Collaboration ⬧ Clinical Trial Recruiting ⬧ Conflict Resolution

Technical Snapshot:
Microsoft Office 365 (Admin), Adobe Creative Cloud, Salesforce, QuickBooks, Dropbox, Box, Raiser’s Edge, Rallybound, Jira, Asana, Slack, G-Suite, Windows Support, iOS, DocuSign, WordPress, MS Project, Zoom (Admin), BambooHR (Admin), Concur

Taplio

Jessica Martin's Linkedin Analytics

Jessica Martin

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Jessica Martin's Linkedin Analytics

Jessica Martin

Want to drive more opportunities from LinkedIn?

Jessica Martin's Linkedin Analytics