Gympass

Conversational AI manager

Conversational AI Manager

Chatbot Specialist 

Chatbot Lead Specialist

Portal de Inovação UNISINOS

Produced a dissertation entitled "Emotion Metaphors within the e-learning context: Describing figures of speech's patterns for the development of an automatic sentiment detection software."

- Produced reports on papers produced, congresses, and seminars I took part.
- Engaged in teamwork with other research assistants from other fields.
- Organized and delivered workshops.
- Research innovation within the A.I. field and its applications.

Computational Linguistics and Innovation | CAPES scholarship

Universidade do Vale do Rio dos Sinos

Editing and proofreading of academic documents.

Postgraduate Program in Applied Linguistics and Applied Computing - Projects on Text Mining, Text Retrieval, and developing a sentiment analysis system integrated into an online educational platform (MAS-EaD). I took a break in 2014 and 2015 and resumed my research in 2016.

Undergraduate Research Assistant

Appen

- Collaborated on projects with teams in other countries and companies to ensure efficient and natural language interactions between users and bots.
- Language Processing: Developed models that enable chat and voice bots to understand and generate human-like language. This involved speech recognition, natural language understanding, and sentiment analysis.
- Chat and voice bot Development: Oversaw the entire chat and voice bot project life-cycle. This included designing conversational flows, creating dialog systems, implementing language processing algorithms, integrating with backend systems and APIs, and conducting thorough testing to ensure accuracy and usability.
- Project Management: I managed 1 project related to chatbot development. This involved defining project scope, setting goals and timelines, monitoring the progress of an interdisciplinary team, and delivering high-quality solutions within the specified time frame.
- Research and Innovation: Explore new techniques, research papers, and emerging technologies, seeking ways to make conversational agents more intelligent, context-aware, and capable of understanding nuances in human language.
- Quality Assurance: Implemented testing processes to identify and resolve chat and voice bots issues. This includes functional and linguistic testing to ensure accurate performance, relevant responses, and a seamless user experience.
- Documentation and Reporting: Created documentation of my work, including system architectures, algorithms, and linguistic resources. It also entails the generation of reports and presenting findings to stakeholders, highlighting the performance of our product, user feedback, and potential areas for improvement.

Computational Linguist

Contato MS

- Developed engaging content for various social media platforms, including Facebook, Twitter, and Blogs.
- Created and managed 6 social media accounts, ensuring consistent brand voice and tone across all platforms.
- Conducted research to stay up-to-date with current social media trends and industry best practices, implementing relevant strategies to optimize content reach and engagement.
- Monitored social media channels, responded to comments and messages, and engaged with the online community to foster positive interactions and build brand loyalty.
- Utilized analytics tools to track social media performance, gather insights, and report on key metrics to improve content strategy and optimize results.
- Assisted with the creation and editing of blog posts, articles, and other written content for the company's website and blog.
- Conducted sentiment analysis on social media posts to evaluate the overall sentiment (positive, negative, or neutral) expressed by users towards the brand or specific campaigns.

Social Media Intern

I am an expert in conversational interfaces and computational language, passionate about technology, and always in search of learning. 

I have been working in the digital product field since 2016 and have been a leader in the virtual assistant domain ever since. My background includes knowledge of agile methodologies, Scrum, and Lean Six Sigma. 

My expertise covers chatbots, translation, and content creation. I have dedicated my career to improving the user experience and driving innovative digital solutions. 

I am always open to stimulating challenges and opportunities to apply my skills and knowledge. Let's connect and chat!

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