JILL.DESIGN

Experience and life design storytelling and consulting.

Owner & Consultant

Teague

Working at the intersection of digital and physical to design and build the future.

Sr. Design Consultant, Global Design Studio

Exploring intersections of ambient design, including sound/voice, AR, photography, cryptoart. Exhibited photography at Bainbridge Arts & Crafts gallery on Bainbridge Island, WA in October 2021. Launched as ambient artist on Spotify and other channels.

Sabbatical (Ambient Design)

Amazon

Proposed, funded, founded UX team in Alexa AI - Natural Understanding (NU) supporting conversational AI, multimodal, computer vision, translation, and more.

Head of UX Design, Alexa AI - Natural Understanding

Permanent trainer at Amazon's UX Design Bootcamp for new hires, creating and teaching Working Backwards and Customer Experience Bar Raiser segments.

Design Bootcamp Instructor

Executive business writing trainer and coach for groups, teams, and individuals for Amazon's reowned Working Backwards process.

Business Writing Coach

Product and voice design for Alexa International, including global-readiness, localization, voice selection (US Spanish), NLU, wearables, and multilingual features, including Voice-Enabled Language Settings and Multilingual Mode.

Lead Sr. Conversation/Multimodal UX Designer, Alexa International

Lead designer for Amazon Go/Books omnichannel (online + offline) for physical stores.

Lead Sr. UX Designer, Amazon Physical Stores

International photography and related book and magazine article publication.

Sabbatical (Photography)

Lead designer for Prime Wardrobe / Try Before You Buy platform.

Lead Sr. UX Designer, Amazon Fashion

Lead UX designer for AmazonFresh from local Seattle pilot beta site to full integration with Amazon.com and international launch in UK, incl. art direction for rebrand and launch. Led UX design for first Amazon voice product: Dash Wand.

Lead Sr. UX Designer, AmazonFresh

Self Employed

UX/visual design, branding, front-end development, copywriting, SEO. Clients include: Amazon.com, Microsoft, Nordstrom.com, Cranium Inc.

Creative & Technical Consulting

Expedia, Inc.

Creative, technical, and analytical work for Expedia Corporate (B2B). Technical writing, product documentation, usability testing, and marketing communications for complex travel management software.

Marketing Manager

Sony Music Entertainment

Founding member of 550 Digital Media Ventures team for digital book products and digital rights management (DRM) technologies, including micropayments.

Content Manager

New book now available on Amazon: "One-Day Sabbatical: A 3-Step Retreat for Everyone"

I'm a design consultant, executive writing coach, photographer, and writer with 20+ years in innovation product design for companies such as Amazon, Sony Music, Teague, and Microsoft. In my work, I explore liminal states and inflection points — “in-between” places of change and reinvention in people's lives, society, technology, and art.

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