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I am an IT Professional in the Chicago, IL 60630 (USA) metro area working primarily in the IT Support (Help Desk, Desktop and Device Support, Service Desk, PC Hardware Break-Fix Technician) space and also the Network Infrastructure (Network Technician, Network Admin, System Admin, NOC Analyst, Jr SOC Analyst) space. My last contract job was a remote WFH temporary tech consulting project for Northwestern University -Evanston, IL campus that ended in Oct 2024. Before that, I worked an On-site Lev 2 Desktop Support contract role for Great Lakes Dredge & Dock Corp (Fed govt contractor) through Robert Half that ended in Dec 2023. I also worked as a remote WFH Lev 2 Desktop Support contract job with Voca LLC (ended May 2023), a remote WFH Computer Instructor contract job for Global Information Technology (ended Nov 2021), and a Volunteer On-site Computer Technician role at Free Geek Chicago (ended March 2020). Currently, I'm unemployed and looking for my next IT Support role (contract or job) while still doing occasional freelance consulting work when it's available, and taking self-paced online training courses in Microsoft Azure, Windows Server 2022, MS Office 365 in my off time. ---------- IT Certifications- CompTIA Core A+/Network+/Security+. CompTIA Linux+. Microsoft Office Specialist 2007. Microsoft Certified Systems Engineer 2000. O/S Platforms- Microsoft Windows Desktop 7/8.1/10/11. Microsoft Windows Server 2019/2022 with Active Directory, Domain Services and RSAT Tools. Ubuntu Linux Desktop 20.04 – 24.04. Ubuntu Linux Server 18.04 – 24.04. Linux Mint Desktop 19 – 22. Cloud- Microsoft Azure Cloud with Entra ID 2023 – 2024. Office Suites- Microsoft Office 2019/2021/MS Office 365 Suite (Word, Excel, PowerPoint, Access, Publisher, Outlook, OneDrive). Google G Suite 2016 – 2020. Google Workspace 2020 – 2024. LibreOffice Suite 5.4 – 24.2 (Writer, Calc, Impress, Draw, Math, Base).
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