PhilanthropyOps

Offering fractional support, interim work, mentorship, consulting, and wealth screening services to grow your fundraising results.

- Specialize in philanthropy data, database, and operations for small to midsize philanthropy offices. 

PhilanthropyOps was founded with proven results that better data, optimized prospecting, and strong operations drives fundraising success.

Founder and Chief Philanthropy Operations Officer (CPOO)

We Are For Good

A membership of changemakers who are shifting the world - for good.
www.impactuprising.com

Founding Member of Impact Uprising

The Outlier Project

Member Choosing Extraordinary

DIY Influence | Thought Leadership Community

Founding Member

Pediatric Cancer Research Foundation

Grateful to have the ability to serve weekly at PCRF to partner with frontline fundraisers who are raising money to help children facing childhood cancer beat their disease and realize their full potential.  Plus, it’s extra special as I grew up in Orange County CA so when we talk about the towns and places that support the mission, it’s very familiar.

Reporting to the CEO and leading the development operations area focusing on oversight of the CRM, data integrity, prospect management, data, analtyics, gift entry, training, and process optimization.

Highlights so far:

→ Cleansed data to improve integrity and flow into various pipelines.

→ Built out and configured CRM database, completely revamping page layouts and screens to simplify and make more intutive for frontline users.

→ Conducted a 5-year historical giving analysis and predicted future giving based on average increases year over year.

→ Built out data feeds and database to launch and support major giving prospecting efforts.

→ Optimized workflows to align with donor-centric fundraising efforts.

Director of Development Operations (Fractional Support)

Easterseals NH

Being able to support a meaningful mission 2 days a week who is changing the way the world defines and views disability is super inspiring. 

Reporting to the CDO and leading efforts around the fundraising data, database, and operational best practices to boost philanthropy efforts at multiple locations. With the first phone call "You are a gift and I must hire you," and I've proved to be the gift that keeps on giving. It's an honor and so much fun to help here.

Highlights so far:

→ Dove in and did gift processing to catch up from being 3-months behind.

→ Conducted a development operations discovery/analysis and provided an action plan for us to tackle together.

→ Identified data integrity projects that should be completed to enhance fundraising efforts and leading efforts to do these.

→ Conducted a 10-year historical giving analysis and predicted future giving based on average increases year over year.

→ Built out data feeds and database to launch and support major giving, corporate, and grant prospecting efforts.

→ Coaching and mentoring two new development operations team members.

→ Building process optimization and workflows to ensure your efforts are optimized and streamlined.

→ Aligning data and operational efforts to frontline fundraising strategies.

Development Operations Lead (Fractional Support)

Orbis International

The relationship started with a referral, a trusted mutual connection who put us in touch. When I got on the phone to discuss their needs, I asked, “When are you looking to start,” and the response was, "Last week."

The ask: They needed help moving short-term and longer-term data and database projects forward as they embarked on launching a development operations area across the organization.

The solution: Provide fractional support 1-2 days a week to complete these projects. As I was full, I was honest with them only being able to start at 1 day a week and then later extended to 2 days a week and quickly become an integral part of the Development Operations team reporting to the Director of Dev Ops.

Outcomes so far:

→ Supported the shift to align donors with CDO's plan of donor segmentation by tagging all existing donors in the database as well as set-up processes for ongoing updates.

→ Designed and implemented moves management tracking in the CRM database and trained fundraisers.

→ Revamped structure for appeals utilization and tracking efforts across various teams.

→ Completed numerous data integrity projects to clean up existing data, coding, and fields in the database. 

→ Fulfilled data requests, mail and email list pulls, and event attendee updates.

→ Worked with finance to set up integration processes between the fundraising database and the financial system.

→ Led training and executed necessary implementations to migrate from an on-prim database to a hosting and web based environment.

Development Operations Manager (Fractional Support)

AMDA College and Conservatory of the Performing Arts

It is truly special to have been a part of a meaningful endeavor and inspiring mission alongside genuinely good and invested nonprofit individuals.

Served as their Philanthropy Operations lead and built a development operations arm from the ground up taking all the right steps to launch most effectively and at the right time.

Guided the team through launching philanthropy operations that aligned strategically to frontline fundraising efforts. This involved leading 22 module-driven weekly sessions that I developed to educate, support, and launch best practices with data, database, operational processes, guidelines, and workflows to ensure the team was ready for the launch of their fundraising efforts.

Highlights:

→ Educated and trained new staff to fundraising on managing the data managing the CRM database.

→ Configured and set up the data flows, CRM database, and operational processes.

→ Built the data structure and flows to collect, maintain, and steward donors and prospects.

→ Taught on and built out the Ambassador and Influencer programs to receive referrals from various key stakeholders.

→ Partnered with finance to educate on development efforts and the necessary protocols to handling donations.

→ Participated in interviews for the new development operations coordinator and mentored her as she came on board.

→ Supported team through setting up donation pages and receiving initial gifts.

Philanthropy Operations Lead (Fractional Support)

YMCA of Greater Brandywine

To be given the opportunity to help a place that helps kids and families is inspiring, especially as it was where I brought my kids to as they were growing up. 

I was brought in to help fill a gap in data and operations and get processes, workflows, and systems up to speed with best practices and operational efficiency. As we aligned to new strategic plans, I served as a team member of the philanthropy division 2 days a week and dove into the weeds to get work done while also coaching and mentoring an up-and-coming philanthropy operations amazing professional.

Highlights:

→ Provided updates to President & CEO along with supply high-level bullet points on data and progress.

→ Led database training sessions for leadership, gift officers, and development services.

→ Supported the onboarding of the new VP for Philanthropy and the new Development Services Manager.

→ Provided multiple reports around donors and giving, past and present.

→ Fielded multiple questions around reconciliation processes with finance. Also uncovered a decent
amount of set-up and processes that needed to be updated to align with best practices.

→ Taught and trained on best practices around data, gift processing, prospecting, database configurations, and operational workflows.

→ Completed the setup of running Digital Recognition monthly.

→ Completed the setup of an acknowledgment process based on the Stewardship Matrix.

Dr. Susan Love Foundation for Breast Cancer Research

I remember the night I received a LinkedIn DM saying, "I reached out to my old database expert for help, and she said call Jenny, so here I am, we need help." I talked with the team the next day and we started work together one week later.

The ask: Audit, review, fix, and enhance the data, database and workflows based on best practices.

The solution: Provide fractional support 2 days a week to fix the prior three months of gift processing and establish processes for data flows, database management, and operational workflows for long-term success.

Highlights:

→ Conducted a review of gifts entered the prior 3 months and corrected entries for 650 gifts, as well as found and entered 152 missing gifts.

→ Designed a converter to automate the process of importing online/Classy gifts into Raiser's Edge.

→ Performed data integrity and cleansing on over 650 records.

→ Worked with finance to set up an effective process to reconcile gifts at the end of each month.

→ Created process and trained team on running acknowledgement letters and tribute notifications.

→ Completed a wealth screening of the entire database.

→ The contract was extended beyond the initial 3 months to lead efforts for their gift processing, acknowledgements, list pulls, and reporting.

→ Lastly, helped them sunset the Foundation and performed data migration of database records and gifts to another database.

Philanthropy Operations Director (Fractional Support)

With a career devoted to problem-solving for good, Jenny has helped over 120 nonprofits strengthen their data, database, and operations while improving cross-functional relationships between teams.

✨Jenny worked at various nonprofits before going into consulting. Then, after six years of consulting at a mass scale, she started her own company to provide boutique-style services to small to midsized nonprofits to have a greater impact where it is needed most. As the founder of PhilanthropyOps, Jenny provides boutique-style fractional support, consulting, and wealth screening services and enjoys spending time mentoring at scale. She empowers you to enhance your philanthropy data, database, and operations for better fundraising success.

✨Jenny has worked with over 120 nonprofit organizations ranging in yearly revenue from $2M to $200M. She has trained thousands of individuals across all fundraising areas and has led teams of up to 15.

✨She also has a soft spot for teaching and supporting introverts to learn to become more extroverted and effectively interact with leaders, as she has widely benefited by embracing these learnings. There are three reasons why Jenny has found this vital:
  1) It builds better and stronger relationships with being in a service-oriented profession, 
  2) End users embrace the tech more when teaching non-tech folks how to use the database, and 
  3) The approach has been much more effective from interacting with and being to go-to for CEOs and CDOs.

✨Her extensive background in philanthropy data, databases, operations, and technology informs her leadership, speaking, and writing. Jenny inspires and adds humor and approachability as fundraising evolves and innovates. Her talks address the future of fundraising, the intersection of data, tech, and people, supporting rising professionals, donor-centric operations, and how to hyper-personalize and hyper-connect to enable real fundraising results. 

Jenny has been described as an expert, strong collaborator, team builder, optimist, and innovator, and she is passionate about mentoring and helping others. Her leadership is evident in her methods and experiences; she believes in teamwork and uplifting positivity. She has volunteered for the Association of Advancement Services Professionals and posts content to help others. Notably, she held LinkedIn's Top Fundraising Voice in 2023 & 2024 and Top Philanthropy Voice in 2024.

➡ Reach out to invite Jenny to speak or inquire about engaging PhilanthropyOps for your fundraising operation's needs.

Thanks - as always - for all your help! You are truly AMAZING!
If you haven’t been told this lately, borrow it from me.

- fulfilling data list requests
- rolling out a new fund/gau structure
- creating and updating documentation
- spinning up dashboards
- sending out giving tuesday texts
- getting up 2-hours early every day to learn with others around the globe
- staying up late to build out a new campaign structure

Treading water as fast as you can?
Feeling like you are always behind?

Me too, tis the season. 

Then I got this via email and it made my day:

➡️ Thanks - as always - for all your help! You are truly AMAZING!

I pass this message onto you.

I see you. I value you. I thank you.

You are truly AMAZING!

P.S. Who is someone you value? Repost this and tag them below.
[trust me... they need to hear it right now]

Jenny Kleintop

A former Chief Innovation Officer and Advancement Services Officer, Jenny Kleintop is founder of PhilanthropyOps, a transitional support and consultancy for philanthropy operations, and partner to drive better fundraising results. She has worked with over 100 nonprofit organizations and trained thousands of individuals across fundraising on how to evolve fundraising strategies and operations, and how to build positive and beneficial relationships between internal and external cross-functional teams.

Jenny’s extensive background in data, technology, and development operations informs her leadership, speaking, and writing. Jenny inspires, adds humor and approachability as fundraising evolves and innovates. Her talks address the future of fundraising, the intersection of data, tech, and people, and how to hyper-personalize and hyper-connect to enable real fundraising results. 

Jenny has been described as an expert, strong collaborator, team builder, optimist, and innovator, and is passionate about mentoring. Her leadership is evident in her methods and experience, having led in the industry and toward the greater good. She spends time volunteering for the association of advancement services professionals and posting content to help others.

✉️ Reach out to invite Jenny to speak, inquire about engaging PhilanthropyOps for your development operations initiatives.

Philanthropy Operations Expert & Fractional Partner | Upleveling data, CRM & ops while thoughtfully moving toward AI integrated fundraising | LinkedIn Top Voice, Fundraising & Philanthropy

taplio

Jenny Kleintop's Linkedin Analytics

Jenny Kleintop

Performance ScoreJenny Kleintop's LinkedIn Performance

Jenny Kleintop's Best Posts (last 30 days)

Ready to grow your LinkedIn presence?

taplio

.css-6ytdur{background-image:linear-gradient(284deg, rgba(39, 43, 72, 1) 0%, rgba(33, 47, 183, 1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Jenny Kleintop's Linkedin Analytics

Jenny Kleintop

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Jenny Kleintop's LinkedIn Performance

Jenny Kleintop's Best Posts .css-1emoo84{font-size:var(--chakra-fontSizes-md);font-weight:400;color:var(--chakra-colors-gray-600);}(last 30 days)

Ready to grow your LinkedIn presence?

Jenny Kleintop's Linkedin Analytics

Performance ScoreJenny Kleintop's LinkedIn Performance

Jenny Kleintop's Best Posts (last 30 days)