Jacqueline Kolakowski, CSM, CSPO, CMMI Associate 's Linkedin Analytics

Highly diverse, solutions-oriented Manager/ Scrum Master with excellent record of accomplishment of ensuring high-quality services and products delivered to customers in the finance, government, transportation, nuclear, and IT industries. Certified Scrum Master with experience in agile and waterfall methodologies. Proficient in analytical and problem-solving skills. Increases productivity and efficiency while minimizing time, costs, and risks through the development and improvement of systematic quality initiatives, streamlined processes, and clear procedures. Trains, develops, and directs internal and external teams on best practices and controls to assure all initiatives are completed on-time and with highest integrity. Key Words: Program Management * Agile * Scrum Master * Product Owner * Project Manager * Business Analysis * Technical Communications * Process Automation * Service Management * Manual Testing * Design Reviews * Configuration & Release Management * Training & Development * ITIL* Audits * Process/Procedure Development * Software Development Lifecycle (SDLC) * Atlassian Tool Suite (JIRA, Confluence, Crucible) * ServiceNow * CMMI * Training and Development * MS Office * MFQC ALM * Data Verfication * BPMN