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I have over 20 years of experience in banking covering Operations Mgmt in 1st line of defense, Risk Mgmt in 2nd line of defense (Operational Risk, Tech Risk & Third Party Risk), Solution Design, System Implementation (e.g. Murex, GRC, etc), Business Continuity Management, Training, Transformation, etc. I also have consulting experience with financial institutions & insurance firms covering gap analysis against regulations, solution design, remediation, project management, etc. With good knowledge in banking and system experience, I am a good bridge between users and vendors to create good system solutions (e.g., GRC, Identity Mgmt, etc). I have designed solutions that add value (e.g., shortening of processing time of Outward Telegraphic Transfer from 2 working days to 10 minutes). I have also transformed / improved processes (e.g., cost reduction of S$400K for mail services, straight-through processing for payments via MEPS & SWIFT, etc). I have also incorporated business, system and risk management knowledge in training where required (e.g., Operational Risk, Six Sigma yellow belt, Business Continuity, Minimum Controls, etc). I am familiar with regulations and have conducted gap analysis for clients when I was in Consulting (e.g., MAS TRM, MAS Outsourcing, BNM Technology Risk Mgmt,, etc). I am PMP certified. I have managed system and non-system projects, and received good feedback from stakeholders. I have obtained certification in agile / scrum - Scurm Master & Scrum Product Owner. I have also obtained the DACE qualification (which covered ACTA in the pioneer batch). #Banking #Consulting #Operationalrisk #Training #ProjectManagement #Agile #SDLC #BCM #Technology #Regulations #GRC
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