CBRE Global Workplace Solutions (GWS)

Lead U.S. operations for a Fortune 135 firm, driving automation and multimillion-dollar savings for Fortune 100 biomedical clients.

Key Wins: Launched tech programs saving $5M+/year, rebuilt 200+ person leadership team, balanced $200M budgets.

Head of U.S. Operations, Biomedical Research

Pioneered workforce planning and automation for high-compliance facilities, enhancing operational agility.

Regional Site Lead | Biomedical Research |  Real Estate and Facilities Services (REFS/CRE)

Beyond INTEGRATION: Be more human

Built a global platform for C-suite insights on human-machine integration, reaching 7,000+ leaders.

Founder, Micahs.blog | Where Human Reaction Becomes Strategy

Upland Capital Corporation

Led global workforce transformation, streamlining $50M+ operations and fostering cultural alignment.

Corporate Director of Engineering | High-End Real Estate & Hospitality

Sheraton Hotels & Resorts

Drove workforce optimization across flagship properties, achieving 10% cost reductions.

Corporate Director of Engineering and Real Estate Operations

Naysa Asset Management and Investments 

Managed global teams, delivering $30M in operational efficiencies and cultural transformation.

Vice President Facilities

Longwood Venues + Destinations

Head of Facilities Management

The Colonnade Hotel

Assistant Director of Property Operations

Dynamic leader with 25+ years driving excellence in private equity, life sciences, and hospitality. 

I’m exploring the groundbreaking role of humanoid robots in shaping the industry and boosting the portfolio’s existing robotics capabilities.

Independently, my team is exploring innovative ways to enhance facility inspections using autonomous quadruped robots and AI Sonar Scans, reducing 30% costs while improving safety in hazardous areas, with potential benefits for various Robotics solutions in facility, security, and cleaning. We have already launched an Extended Reality program with augmented reality for nationwide collaboration, boosting efficiency, mobility, and reach while cutting travel. 

Fluent in English, Portuguese, and Spanish, I excel in stakeholder negotiations, market analysis, talent development, and risk mitigation in high-compliance sectors.

Key Achievements:
➞ Pioneered AI to analyze work order data for building performance insights, deployed diverse Robotics solutions in facility, security, and cleaning, and launched an Extended Reality program with augmented reality for nationwide engineering collaboration, yielding multimillion-dollar savings across 10M+ sq ft.

➞ Led regional sites to surpass savings targets by 100%+, setting "gold standards" with a 20% budget cut via autonomous cleaning and robotic inspections.

➞ Secured major incentives for private equity asset conversions, creating significant value through strategic finance.

➞ Founded Micahs.blog with 7,000+ subscribers, sharing thought leadership like "The Mars Memo" (Issue Wire, 2025) on robotics and transformation.

Expertise: 
■ Disruptive Robotics Integration
■ AI-Powered Predictive Analytics
■ Strategic Leadership & Optimization
■ Operational Innovation
■ Lease Negotiations & Vendor Management
■ Global Market Expansion
■ Regulatory Compliance & Risk Mitigation
■ Talent Development
■ Automation & Smart Infrastructure
■ Data-Driven Strategy
■ Multilingual Communication

Vision:
Creator of the Humanoid Integration Change Management Framework (HICMF™), I connect humans and machines for sustainable growth, advising boards and building global partnerships. Exploring tech to evolve workforces and scale portfolios.

Let’s connect to shape workforce evolution, AI adoption, or portfolio scaling.
***Views are my own***

I landed back in the U.S. on August 12, 2025, with one crystal-clear clarity: automation is moving faster than ever—but it’s up to us to slow down and center what matters most: humanity.

From 14+ days on the ground in Brazil, I didn’t just see “innovation” — I saw entire life systems humming with advanced machinery, street vendors closing sales in seconds, and e-commerce giants rewriting the rules of scale. I even bought my first coxinha, paid instantly via Pix — no fees, no friction, just progress in action.

1) Money: No discussion of Brazil’s tech ascent is complete without Pix, the instant payment system that’s become a daily staple—and a geopolitical flashpoint. Launched in 2020 by Brazil’s Central Bank, Pix enables free, real-time transfers via QR codes or keys, used by 93% of adults (France 24, July 2025). During my trip, I saw its ubiquity: even street beggars hold signs saying “Aceito Pix” (Accept Pix), democratizing finance in ways U.S. apps like Zelle® Venmo Cash App  can’t match.

2) E-commerce:  Brazil’s tech narrative peaks in e-commerce, where local giant Mercado Livre Brasil humbles global behemoths. With a 35% market share in Brazil’s $100 billion+ e-commerce sector (Statista, July 2025), Mercado Libre attracts 237 million monthly visitors, outpacing Amazon’s regional footprint. Projections for 2025 show Mercado Libre commanding over two-thirds of Latin America’s digital retail, per eMarketer’s May report. Oh, yes, I have a cousin making bank delivering packages in villages of 6,000 people where cell phone service is still spotty - yet, they are ordering - you know what's more shocking?? Mercado Livre Brasil is delivering... think about that for a minute!   

Amazon ? who?? Their Brazil revenue hovers near $1 billion annually—a fraction of Mercado Libre’s dominance. In Q2 2025 alone, Mercado Libre reported Brazil sales up 26% year-over-year, with adjusted GMV surging 29%.

3) Agriculture:  On my family’s farms, machinery runs the show, but humans steer it. The cattle operation uses precision GPS-guided feeders to optimize grazing. 
My cousins' Eucalyptus cultivation employs drone-monitored planting for sustainable yields, while my other cousins' organic coffee farm leverages automated irrigation systems tied to AI weather analytics.

John Deere is present, but not dominant - which is SHOCKING -- brands like PRIMAQ - Case IH , Ferguson Massey, and Valtra Inc. lead. 

That’s the real deal—Brazil proving, in real time, that automation works best when humans stay in the driver’s seat.

📌  And here’s the part U.S. operators won’t read in the headlines:
■  If you’re still benchmarking against yesterday’s Brazil, you’re already behind.
■ Don’t let glossy press releases or quarterly reports fool you—what I saw on the ground is years ahead of what’s being reported.

📍 The lesson?
↳ Get in-market. 
↳ See it for yourself. 
↳ Or be prepared to lose to those who have.
↳ Technology will run circles around you if you lead from the newsfeed.

Micah Viana

linkedin.com/feed/

li_at

JSESSIONID

Zelle®

Venmo

Cash App

Mercado Livre Brasil

Mercado Libre

Amazon

John Deere

PRIMAQ - Case IH

Directeur général chez celleci

Valtra Inc.

Global Executive Leader | AI Innovation & Workforce Transformation | P&L Management Expert | Strategic Leadership & Portfolio Optimization | Deal Structuring & Regulatory Compliance

🚨 PREDICTION ALERT 🚨
Ready?! I’m calling it: humanoids will cost ~ $17K each by 2030.

Yep, I said it. By the end of this decade, you’ll hire a humanoid 
for the price of a used Honda Civic.

Think I’m crazy? Drop a comment below…  
(though that might open the floodgates).

Look closer.

The Cost Curve Has Broken—Humanoids Are Next.

Why? Well, here is a big reason -  NVIDIA’s Jetson Thor—a $3,499 developer kit with a 7.5x performance boost—just cracked the wall. Pilots that once carried $500K+ price tags are now hitting $150K–$250K.

*** Human alert *** We’ve seen this movie before:
 ■ PCs — $5,400 in 1981 → $200 today
 ■ Plasma TVs — $10,000+ → $300 today
 ■ Cell Phones — $11,000 in 1983 → $100 today
 ■ Digital Cameras — $13,000 → now free in your phone

Every time, the story is the same: elite tech starts untouchable. 
Then the curve collapses. 
Suddenly, it’s everywhere.

Now it’s humanoids.
→ In labs, they’ll slash errors by 70%.
 → In factories, they’ll take on dangerous jobs no one wants.
 → In healthcare & agriculture, they’ll plug labor shortages no 
government can fix.

The ROI? Obvious.
 The choke point? Leadership.

And I’ll be blunt: leaders who treat humanoids as cost-cutters will 
lose—backlash, mistrust, stalled adoption. 

Leaders who bet on reskilling, cultural adaptation, and human-robot 
synergy will build workforces that are resilient and empathetic.

The market isn’t waiting.
The cost wall just crumbled.
 The leadership wall is next.

So—are you ready to climb it?
 Or still holding out for the beeper comeback tour?

See you at the top.
 — MV

According to my mom, I’m a genius.
 Problem is—I believed her.
👍 Like if you want to discreetly agree.
 💬 Comment to keep me in this delusional state.
 🔥 Repost… oof, I don’t even know what that says about you.

It’s Here: The 2:1 Factory. 
What Does It Mean for Your Headcount?

🚨 This number should grab every leader’s attention: 2:1. 
That’s the human-to-robot ratio at Hyundai’s $7.6B Georgia 
Metaplant—1,450 humans, 750 robots. Compare that to the 
U.S. auto industry’s average of 7:1, and you see the future 
coming in fast.

➞  This isn’t “robots taking jobs.” It’s a strategic redesign of 
work—moving dangerous, dirty, and dull tasks to machines 
so humans can focus on creativity, oversight, and empathy. 

📌 Why it matters for leaders:

■  Ratios are strategy. 
Hyundai is using automation to solve 
labor shortages and boost precision, not just cut costs.

■  Roles are evolving. 
Welders become robot programmers. 
Assemblers shift to workflow optimization.

■  Skills are shifting. 
By 2030, 39% of key workplace skills will change, with 
surging demand for tech literacy and adaptability.

■  Culture is the multiplier. 
Robots amplify value only when humans trust, understand, 
and control the systems.

My 3P Filter for Robot Integration:
Predictable – Tasks that follow a set process
Physical – Repetitive, force-based work
Painful – Hazardous or high-burnout roles

Audit with 3P, redesign jobs, then upskill. 
That’s how you turn a 2:1 ratio into a competitive 
advantage instead of a headline.... 

You won’t hear this strategy in business school.
 You’re welcome.

This post deserves a save—or at least a comment to 
wake up my sleepy algorithm. 
(Yes, I was on vacation. Cut me some slack.)

I’m making a 2025 Robot Reactions bingo card:
 ☑ Fear
 ☑ Excitement
 ☑ “Will they take my job?”
 ☑ “Can they make coffee?”
Which box would you check?

🦜 Comment below ⬇️ ⤵️ 

P.S. Apparently, this is also a great first-date icebreaker. Or so I’m told.

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