Beyond UX Design Podcast

Host

Retro Time // A Software Podcast

• Co Host of a witty and entertaining podcast, centered around software development and the skills you need to make it in the industry.
• Discussions include deep dives into various topics related to the software development and tech industries, ranging from soft skills to technical skills.

Co Host

Freelance

• Work closely with clients to turn broad conceptual ideas into creative, award-winning
digital and traditional work, including responsive websites, identities and print collateral.

Clients: Dat Dog, Acme Oyster House, The Rum House, Sodexo, The Dalai Lama, Delfeayo Marsalis, Susan Guidry

Freelance Designer

GE Aerospace

• UX Domain Leadership for External Presence: Led a diverse team for Commercial Engine Operations, driving design excellence in GE Aerospace.
• Legacy Tools Unification: Transformed disparate tools into a cohesive user experience for clients like Delta and FedEx, enhancing usability.
• Strategic Vision for GE Aerospace: Defined the vision for customer-facing software, aligning the product roadmap and business goals.
• User Research and Engagement: Conducted research and ethnography, uncovering pain points that informed improvements and boosted user engagement.
• Empathy and Alignment Building: Fostered empathy and team alignment through storytelling, enhancing collaboration and innovation.
• Stakeholder Collaboration: Achieved consensus with diverse stakeholders, ensuring project success and effective communication.
• Process Simplification: Clarified complex processes with service blueprints, streamlining operations and enhancing efficiency.

Senior Staff Experience Architect

• UX Domain Leadership: Led Core Services teams for Commercial Engine Operations, enhancing business solutions.
• Feature Definition: Defined shared features like global search and navigation, streamlining user accessibility.
• Cross-Functional Collaboration: Worked with designers, researchers, and engineers to build consistent interactions, reducing redundancy and fostering reuse.
• Business Improvement Identification: Identified opportunities to boost adoption and user efficiency in executing complex processes, driving business growth.

Staff Experience Architect

• UX Leadership for SmartShop: Spearheaded an enterprise MRO SaaS app for GE Aviation and GE Power, enhancing industry solutions.
• Global Team Management: Led four UX designers across the US and Europe, supporting SmartShop's development and collaboration.
• Product Vision Alignment: Defined feature roadmap, priorities, and timelines with stakeholders, ensuring strategic focus.
• UX Strategy Execution: Orchestrated SmartShop's UX strategy, including research and workshops, for cohesive design implementation.
• Global Research Leadership: Conducted on-site research at GE service shops worldwide, driving usability insights and design improvements.
• UI Design System Development: Created SmartShop's UI design system, including Sketch libraries, accelerating engineering workflow.
• Design Consistency Assurance: Facilitated critiques for consistent functionality and interactions, improving user experience.
• Sprint Coordination: Managed UX resources bi-weekly, optimizing engineering team support and efficiency.
• User Insight Delivery: Presented "ShopTalk" series, sharing research learnings with engineering teams, fostering collaboration and understanding.

Staff UX Interaction Designer // Design Lead SmartShop

Black Valley

Mentoring aspiring designers as part of an eight-week intensive program. Helping to provide real-world experience, portfolio reviews, and interview coaching.

Design Mentor

GE Digital

• UX Leadership: Led SmartShop, an enterprise MRO SaaS app for GE Aviation and GE Power, driving innovation.
• Global Team Management: Led four UX designers across the US and Europe, supporting four developer teams on SmartShop.
• Product Vision Alignment: Collaborated with stakeholders to define feature roadmap, priorities, and timelines, ensuring strategic alignment.
• UX Strategy Execution: Established and executed SmartShop's UX strategy, including research and workshops, for cohesive design.
• Global Research Coordination: Led research efforts at GE service shops worldwide, informing usability and design insights.
• UI Design System Development: Created and maintained SmartShop's UI design system, accelerating engineering implementation.
• Design Consistency: Facilitated design critiques to ensure consistent functionality and interactions, enhancing user experience.
• Sprint Coordination: Managed UX resources to support bi-weekly engineering sprints, optimizing workflow.
• User Insight Delivery: Presented the "ShopTalk" series, sharing user research learnings, enhancing collaboration and understanding.

• UX Leadership: Led SmartShop, a global initiative for GE Aviation and GE Power, enhancing software design.
• Team Collaboration: Worked with developers, analysts, and clients to align on project objectives.
• Client-Centered Research: Conducted research and interviews to tailor solutions to client needs.
• Intuitive Design: Translated user stories into user-friendly interfaces for SmartShop.
• Interactive Prototyping: Utilized Axure to craft high-fidelity prototypes, enabling effective design validation.
• Agile Development: Applied Agile methodologies for rapid iteration of prototypes, ensuring responsiveness.

Sr UX Interaction Designer

GE Power

• UX Leadership: Led UX for Brilliant Repair Services at Greenville Service Center, driving design excellence.
• Cross-Functional Collaboration: Partnered with developers, analysts, and clients to align on product goals.
• User Understanding: Conducted research and interviews to tailor solutions to client needs.
• Intuitive Design: Translated user stories into user-friendly interfaces for Brilliant Repair Services.
• Prototyping: Created interactive prototypes with Axure, enabling real-world design testing.
• Agile Development: Applied Agile methodologies for rapid prototype iteration, enhancing adaptability.

UX Interaction Design Lead

Peter Mayer

• Worked with a multi faceted team to develop a wide array of digital advertising solutions
including sales sites, landing pages, emails, and other digital marketing material.
• Transitioned peteramayer.com to HubSpot’s marketing platform.
• Mentored traditional designers to successfully design dynamic digital deliverables.

Clients: Zatarain’s, Sanderson Farms, Hancock Bank/Whitney Bank, Emerald Coast,
Kennedy Space Center Visitor Complex

Web Developer

Radolo

• Simplified complex requirement documentation and user flows into intuitive user
interfaces, dashboards and reports for both desktop and mobile applications.
• Worked with engineers to develop pixel perfect, standards compliant applications.
• Involved in many aspects of software development including requirements gathering,
wire framing, prototyping, development, testing, launch, and ongoing maintenance.
• Developed and maintained an evolving design library of assets and style guidelines.
• Mentored junior designer to help shape their process and evolve their design skills.

Clients: American Dental Association, Aptify, Geiger, ASAE, Align, Aptify, BetterBookClub.com, Dudley Debosier,LLP.

User Experience Designer // Front End Developer

SHULTZILLA

• Designed shirts, print and online advertisements, print collateral, and maintained e-commerce website 
• Developed social media marketing strategies, including Facebook, Twitter, and email marketing campaigns

Owner // Co Founder

🎙️ Podcast Host @ Beyond UX Design // 💡 Engaging Industry Insights // 🥸 Joke Maker // 🧔 Dad

👋 My name is Jeremy and here are some things I want you to know about me:

💪 I'm passionate about the product.
✏️ I'm dedicated to design.
🤝 I'm crazy about collaboration.
🍬 I'm sweet on soft skills.
🔮 I'm entranced by the end users.
🏁 I rally around research.

But most importantly, I believe you can't build great software without great relationships.

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