Collective Creators Digital Marketing

Social Media Lead

Social Media Manager

Georgia Foodies

Project Manager and Social Media Director

PowerReviews

As a Content Moderator, I am responsible for helping to maintain high-quality content across thousands of American and European websites. Duties include: reading online product reviews, making sure that content is relevant to products, and making sure that content is appropriate for display on an eCommerce website (screening for profanity, etc.). It requires fluency in English, strong communication skills, and keen attention to detail.

Content Moderator

Apostolic Company

I help with Social Media Management and provide customer care through email and phone. I make sure orders are fulfilled and any issues resolved to ensure customer satisfaction and repeat business.

Store Manager and Social Media Marketing Specialist

Upwork

Freelance VA, Content Moderator, Social Media Manager and Marketing Specialist

Apostolic Clothing Co.

Tasks involve customer assistance via email and phone, social media management (Facebook, Twitter, Pinterest, Instagram, Hootsuite), order and payment processing (through Prestashop), photo editing (using Adobe Photoshop), and product management and listing through back office.

Customer Service Specialist and Marketing Assistant

Call Graph

Working as Transcriber for 6 minute interviews or conversations between 2 or more people. The job requires accurate listening and typing skills and excellent command of the English grammar. Has consistent good rating.

Transcriber

Teleperformance

I worked as a Customer Service Representative for AT&T Mobility which is based in the US. It basically involved receiving calls from postpaid mobile phone subscribers and answering general inquiries about products and services, explaining bills and offering solutions to billing issues. We also offer basic troubleshooting steps for customers who have issues with their service or mobile phones. I have excellent command of the English grammar and great people skills. The job also requires great typing and wide knowledge in product information and resolution research within the company's system. I was eventually promoted to being an SME or Subject Matter Expert. Our job is to assist agents who are having difficulty resolving the customer's concerns and most of the time taking supervisor or escalated calls so we can speak with irate or dissatisfied customers and provide them with the best resolution possible.

Customer Service Representative

As a Social Media Manager, I specialize in helping online fashion businesses and restaurants elevate their online presence and drive revenue growth. 

What I do: 

* Craft compelling and visually appealing content that resonates with target audiences and drives engagement.

* Create and execute social media strategies that align with business objectives and target audience needs.

* Understand social media analytics and use data to optimize campaigns and track ROI.

Whether you're looking to increase brand awareness, boost engagement, or drive sales, I have the knowledge and passion to help you achieve your goals. 

Let's connect and explore how we can take your eCommerce business to the next level!

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