Joanna S.'s Linkedin Analytics

As a VP Product Portfolio Operations Manager at JPMorgan Chase, I lead the delivery of technology projects that impact end users globally in the Corporate and Investment Bank (CIB). With a BA in Social Sciences and an AWS certification, I have a strong background in customer success, product delivery process improvement, and networking. My goal is to create value for end users and deliver innovative and scalable technology solutions that enhance productivity and provide a positive user experience. Some of my recent achievements include: Optimizing the end-user technology adoption process, reducing the time and cost of training, testing, and feedback. Supporting the migration of over 80K end users to a new collaboration tool that increased communication, collaboration, and efficiency. Implementing a cloud-based products that improved the performance, security, and availability of end-user applications and services across CIB. I am passionate about leveraging technology to solve business challenges and empower end users. I work with a diverse and talented team of stakeholders, such as product owners, cross-functional teams, and line of business representatives, to ensure that technology solutions are aligned with the organization's strategic objectives and meet end-users' requirements. I also manage project risks, issues, and changes to ensure that projects stay on track and deliver value.