Barclays UK

Ecosystem Manger

Overall accountability and responsibility for 4 branches. Ensuring that my team of 19 staff deliver fantastic customer service during every interaction. I am qualified to complete interviews as part of the recruitment process for new staff and investigate and lead on disciplinary and capability issues to ensure fair outcomes for company and colleague. Owning and resolving customer complaints. Performance management of a team of 3 advisors and leading a team of 2 other managers within the area.

Bank Manager

Halifax

Call Advisor

Post Office Ltd

Postal Officer

Ecosystem Manager for Barclays Eagle Labs, supporting start-up and scale-up businesses in Cumbria via a fabulous coworking space at The Bus Station and a great proposition with access to business mentors, growth programmes, investors and events.

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