John Tutt's Linkedin Analytics

Serving as the President & CEO of Club Assist North America, John Tutt is a highly motivated, dynamic and experienced Senior Executive. Operating successfully at both a strategic and operational level, John consistently demonstrates resolute personal integrity, corporate ethics, and unwavering commitment. His 20 years in the automotive services industry demonstrates a successful track record in delivering substantial business growth, exceptional customer service and gainful results. As the Preferred Supplier for the AAA Mobile Battery Service Program, Club Assist partners with AAA/CAA Clubs across North America to improve the Member experience through the provision of automotive batteries, auto glass repair/replacement and towing services. Club Assist provides a turnkey strategic partnership to Clubs, offering innovative tools, technology solutions, Battery Technician training, and marketing services, specifically targeted for the unique working conditions of the roadside environment. As a global roadside and support services company, Club Assist is committed to the pursuit of service excellence for automotive Club partners worldwide. Under John's innovative leadership, Club Assist North America has experienced unprecedented growth. His effective implementation across a range of internal and external change management programs influenced the advancement of working culture best practices, operational performance, and technological advancement. John's business acumen has consistently resulted in increased efficiency, reduced costs and improved employee satisfaction. Specialties: Operational Management, Results Delivery, Building High Performance Teams, Business Transformation & Turnaround, Strategic Management, Project Leadership, Customer Service Excellence, Change Management , Continuous Improvement & Innovation, Cultural Change Management, Trade Union Negotiation, Contact Center and Multi Site / Mobile Workforce Management.