MedCerts

Account Manager/Student Advisor

My role is to provide financial counseling to clients pertaining to their monthly financial obligation, as well as preparing accounts for referral to outside collection agencies.

Senior Payment Specialist

JRE Shop, LLC

I fully operated an Amazon business. My role included product quality assurance, inventory and accounting.

Director of New Business, Founder

Miami HEAT

My role was to create memorable experiences for groups, organizations, business and nonprofits at Miami HEAT home games. I sold over 29,000 group tickets while helping create a program catered to each individual group from cold outreach to the follow-up conversation post-game. 

The role allowed me to exercise my creative skills daily to carefully craft a very personalized and well throughout adventure for each group. Other responsibilities included administrative tasks to ensure contracts, payment, ticket distribution and overall logistics were properly handled while still providing a high level of communication and engagement with the client group leader and the entire associated group.

Group Sales Account Manager

ARAMARK

My role as Marketing Manager was to oversee the marketing and communication efforts for a $8 million dollar account comprising 15 dining locations at the University of West Georgia. I strategized all marketing initiatives utilizing, but not limited to, social media platforms, website, email marketing, mobile and direct marketing, print advertising, and group sales presentations. I led a team of four to six on a promotional and sales team. Other responsibilities included sustaining healthy relationships with internal and external stakeholders within the company and the university side of operations.

I was also in charge of the graphic design creation of most on-site collateral including menus, brochures, posters, internal reports, catalogs, promotional giveaway items, cards, mailers and digital assets.

Sales & Marketing Manager

My role as Marketing Manager was to oversee the marketing efforts for a multi-site $17 million dollar account comprising of 26 individual retail locations. The responsibilities included creating sales campaigns to communicate to over 50,000 students and faculty utilizing social media, email campaigns, special events, presentations and direct mailings.

My role included the graphic design creation of various sized posters, brochures, promotional items, calendars, giveaway items, menus and internal documentation such as yearly reports. In addition, I was in charge of updating and creating new digital graphics for various forms of media including website and social media.

CellarDoor.com (Now Live Nation)

My role was to organize the local promotional campaigns of upcoming acts and performances

Concert Promotor

Driven remote professional helping optimize the company’s channels to grow their revenue and reduce risks and contribute to company success. I have owned a small remote business, worked for a public Fortune 500 company, as well as two private companies throughout my career.

Core competencies and technical skills include independent remote work, extensive customer service, financial case management, Microsoft Office and Teams, some Adobe Creative Suite and Salesforce.

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