Optum

Line of Business Account Executive serving as a partner, advisor, and advocate for our customers to engineer and deliver quality end to end solutions meeting needs with an agile and optimized delivery approach.

Director, Technology

Leader of the IT Service Desk team supporting six acquired entities under OptumRx with a specialized staff of on-shore and off-shore analysts providing coverage 24x7x365.

Sr. Manager, Integrated Service Desk

Multi-faceted team supporting the OptumRx line of business through Service Management processes for Change, Incident, & Problem Management aligned to ITIL standards and Enterprise implementation. Also providing continuous operations readiness for business services utilized across the technology landscape.

Sr. Manager, ITSM & Support Readiness

Business liaison to OptumRx for infrastructure teams supporting business critical applications for verticals including Specialty, Home Delivery, and Hospice Pharmacy, Claims Adjudication, Member Services, and Prior Authorization.

Sr. Manager, Enterprise Services & Support

Catamaran

Appointed leader of a team responsible for introducing innovative technology to enhance employee collaboration and efficiency, improve identity and access management capabilities, and expand client showcase experience.

Sr. Manager, Emerging & End User Technology

Manager, Unified Systems

Sr. Systems Engineer

US Cellular

Sr. Systems Administrator

Career Education Corp.

Intel server and enterprise messaging administrator

Server/Messaging Engineer

Federal Home Loan Bank of Chicago

Sr. Network Engineer

Cingular Wireless

Sr. Analyst

Experienced technical leader with a record of developing and supporting successful, high-ROI IT projects and solutions incorporating a wide range of applications and technologies.  Consistently tasked to improve organizational effectiveness, process, standards, and efficiency through leadership that aligns the business processes and IT infrastructure to realize cost savings, accelerate performance and sustain strategic flexibility.

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