Kantar

Senior Director

Associate Director

Senior Consultant - CX

Consultant - CX

Kantar TNS

Consultant in the automotive sector

• Rollout of a global CEM program and online reporting platform for a major multi-brand OEM
• Consulting and training of all relevant stakeholders
• Analysis and presentation of results to gain insights on customer satisfaction and customer experiences

Consultant - Automotive

KUKA Robotics

Market Intelligence & Sales Strategy

 • Compiling a monthly market statement
 • Analysis, interpretation and processing of sales figures and market development
 • Competitor analysis

Working Student

TNS Infratest

Quantitative research in the automotive sector

 • Supporting the project manager and project team on a global employee satisfaction survey
 • Data analysis and preparation of reports
 • Desk research

Intern

explido»iProspect

Search Engine Advertising 

• Running SEA campaigns in Google Adwords and Bing Ads
• Analysis of keyword efficiency
• Project controlling

I'm passionate about helping clients to understand their customers and design better experiences.

- Extensive track record in automotive, consumer goods and B2B industries
- Leading a great team of CX professionals
- Member of the Kantar Germany senior leadership team

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