Amdocs

My position includes designing and overseeing complex integration challenges between multiple software components.

Principal Integration Architect

* Design for portfolio security
* Design for a virtual agent (13 years ago, long before today’s bots and genAI-driven conversations)
* Analysis and Design for upgrading between major portfolio versions
* Design models and use cases for IP Centrex line of business
* Other integrative designs
* Ongoing design reviews
* Ongoing integrative test reviews
* Create and maintain portfolio-level documentation
* Assistance to accounts, sales teams, solution architects, and more

Additionally, I started my involvement in the Amdocs Elite Experts program, creating and delivering courseware and knowledge transfers to Amdocs employees.

Senior Portfolio Architect

Functional architect for the entire Amdocs BSS Portfolio, including:
* Designed end-to-end business processes
* Designed end-to-end portfolio solutions
* Reviewed designs from product units
* Designed major portfolio integrations, e.g. BSS ordering => OSS provisioning
* Create and maintain integration documentation
* Major contribution to portfolio information model
* Create and maintain design methodology
* Reviewed test case designs for end-to-end testing

Additionally acted as an innovation agent, encouraging innovation and reviewing innovative ideas submitted to the innovation system

Led the Amdocs Ordering functional design team and contributed towards the functional design.
Initiated design reviews, managed progress with the development teams, and carried out performance reviews for team members.

Design Team Manager

Functional analysis and design for an Amdocs Ordering customer - major telco in North America Included
* Detailed requirements analysis with customer personnel
* Design of functional flows
* Design of interfaces with incumbent systems

Senior Functional Architect

Functional analysis and design for an Amdocs Ordering customer - major telco in Southern Africa. Included
* Detailed requirements analysis with customer personnel
* Design of functional flows
* Design of interfaces with incumbent systems
* Training of Amdocs employees and customer personnel

Functional Architect

Managed the team that designed and developed the graphical user interface (GUI) for Amdocs Ordering. Included:
* Designing the GUI architecture - Web UI - based on Microsoft IIS and ASP web page framework
* Managing the design and development team of the UI layer (around eight employees), including planning tasks, performance reviews for team members, design and code reviews
* Co-designing the interface between front-end UI and back-end server

User Interface Manager

Functional architect for Amdocs Ordering (AO), including:
* Design work for the AO GUI prototype (Visual Basic - worked with Magen Computing)
* Functional Analysis and Detailed Functional Design (DFD) for the first customers of AO (major European and North American telcos),

Functional Designer

Edunetics

A wide variety of software and documentation activities, including design and development of a classroom management system.

Software Engineer

Humphreys & Glasgow

Designed and implemented software systems in the area of oil exploration.

Central Electricity Generating Board

Designed and developed training simulation software for electricity power plants.

Principal Integration Architect at Amdocs. Integration is in my blood! Volunteer, TM Forum Community Contributor, Certified Careers Coach

Almost 40 years in the software industry in a wide variety of positions, such as developer, development group leader, development manager, technical architect, functional design architect, and most recently as principal integration architect. Also LinkedIn influencer, careers advisor, serial volunteer for community improvement.

My goals are to work in areas with intellectual challenge, to help others (colleagues, software users and operators) improve their working practices, to enjoy my life and work

Specialties: Software design (high-level and detailed), functional analysis, integration between software systems, functional architecture

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