Accelirate Inc.

• Serve as solution architect for healthcare and insurance-specific technologies like claims processing and capitation, enrollment and billing, member engagement and CRM, EHR and population health systems, and data pipelines, working cross-departmentally and cross-organizationally.
• Responsible for gathering process documentation based on business requirements, provide scalable specialized solutions using Robotic Process Automation via UiPath.
• Provide overall cross-team leadership to drive technical solution delivery to a successful conclusion.
• Work proactively to identify and address issues, and implement solutions. 
• Maintain the momentum of all teams to achieve overall technical solution design and delivery.
• Navigate solutions to issues with a win-win approach, where all stakeholder needs and inputs are considered and balanced. 
• Coordinate and lead meetings with all stakeholders involved. 
• Maintain a positive and constructive working relationship with all participants in our technical solution delivery initiatives.
• Represent the needs of our lines of business in conversations with vendors and technology delivery partners, making sure external relationships are positive, successful, and efficient.

Senior Solution Process Architect - Healthcare

HIMSS South Florida Chapter

• Actively engage in a mentorship program under the guidance of Dr. Heidrich Vicci, focusing on the evolution and significance of Artificial Intelligence (AI) in healthcare.
• Develop a comprehensive understanding of AI components, including Machine Learning, Deep Learning, and Neural Networks, and their application in the healthcare sector.
• Explore critical milestones and advancements in integrating AI into healthcare, covering areas such as diagnostic AI, treatment recommendations, operational efficiency, drug discovery, patient engagement, ethical considerations, and the future of AI in healthcare.
• Acquire in-depth knowledge about early applications of AI in healthcare and the evolution of medical data collection, including electronic health records (EHR).
• Study AI-driven diagnostic applications such as image recognition in radiology and pathology, and predictive analytics for disease outbreaks and patient deterioration.
• Explore personalized medicine and genomics, understanding how AI analyzes patient data to provide tailored treatment suggestions.
• Examine the role of AI in optimizing hospital operations, patient flow, and predictive maintenance of medical equipment, enhancing overall healthcare efficiency.
• Delve into AI's impact on pharmaceutical research, including speeding up clinical trials and drug development processes.
• Explore patient engagement strategies through wearables and health tracking, as well as virtual health assistants and chatbots, enhancing remote monitoring and healthcare accessibility.
• Gain insights into ethical considerations related to AI in healthcare, including data privacy, security, and addressing bias in AI algorithms.
• Explore the future of AI in healthcare, focusing on its integration with emerging technologies such as IoT and Blockchain, while analyzing potential challenges and areas of growth.

Mentee

Nicklaus Children's Health System

• Lead Analyst/SME supporting and exceedingly experienced in various Cerner solutions within the IT Revenue Cycle team.
• Primarily supporting Charge Services and Win 32 Registration plus its ancillary systems as secondary. Formerly supported Cerner Provision Document Imaging (CPDI), Kofax Capture, RRD and their associated servers, and Case Management with InterQual and Milliman/Indicia.
• Extensive design, build, validation, implementation, and maintenance experience within supported applications utilizing build tools and best practices.
• Collaborate with various departments (clinical, operational, and technical) to properly provide support for all solutions/applications owned.
• Monitor, maintain, and upgrade dedicated web, application, and database servers for ancillary applications.
• Perform daily health checks to ensure principal applications are fully operational, as well as, manage incidents, requests and change management via ServiceNow ticketing system.
• Firm ability to engage vendors or internal resources as needed and via appropriate protocols.
• Coordinate bi-weekly meetings with upper management to define and prioritize initiatives as well as ensure deadlines are properly upheld and in line with their departmental strategies.
• Create, update, and maintain detailed support documentation, test scripts, and end-user manuals, both technical and non-technical, as new application features/enhancements release or critical issues are resolved.
• Appointed as NCHS Buddy to mentor new employees throughout their on-boarding within the team.
• Responsible for 24/7 on-call support as well as a member of the Bravo team following a natural disaster.

Systems Analyst III - Revenue Cycle

Baptist Health South Florida

Clinical Decisions Support Group (CDS)
• Lead technical SME for MIDAS+ Care Management 8.1 with InterQual 10.0 and Milliman WebQI integrated.
• Serve as a liaison between clinical user groups, the development teams, and vendors to ensure the best solutions are established for the business needs.
• Plan, coordinate, and deliver group and individual training to users across 6 hospitals.
• Simultaneously manage several projects from various levels of complexity, utilizing Project Management methodologies.
• Attend monthly clinical committee meetings to review opportunities for improved business processes and/or discuss the re-engineering of implemented processes. 
• Monitor application, web, and database servers, as well as interface, daily.
• Lead developer for Online Interface Express (OLIE) scripts for the automation of Siemens Invision processes.
• Support users in the Combined Business Office with their Siemens Invision (Patient Management/Patient Accounting) needs.
• Maintain solid relationships with vendors, key users, and stakeholders.
• Leverage Crystal Reports XI for custom letters and reports.
• Working knowledge of HL7 interface standards.
• Responsible for 24/7 on-call support.

Clinical Business Systems Group (CBS)
• Research, document, and correct daily rejections pertaining to admissions and charges.
• Develop on-demand scripts using Online Interface Express (OLIE).
• Provide 24 hour on-call support 1 week a month to nurses, doctors, and physicians across all facilities.  
• Provide technical support to users at the Patient Financials Services building (200+ users).
• Monitor several critical balancing reports daily.
• Project manager on several minor projects.

Managed Care Decision Support Group (MCDS)
• Administrator of several online Electronic Data Interchange (EDI) applications, create and maintain user accounts, setup new facilities, and provide user support across the health system with client applications.
• Perform health checks/system audits.

Clinical Business Technology Consultant II

TransAmerica Training

Miami-Dade Water & Sewer / Miami-Dade Aviation Department Project 

• Designed, developed and implemented training curriculum. 
• Developed training database to measure student’s development and performance. 
• Developed facilitator's and participant's training manual. 
• Evaluated the quality and effectiveness of training programs and made recommendations for future projects.

Technical Writer - PeopleSoft Training Developer

Florida International University

• Assisted with training and support with PeopleSoft Financials System. 
• Provided technical onsite as well as phone support for faculty/staff. 
• Employed Remedy Support Tracking System which pinpointed issues and helped expedite the escalation process. 
• Troubleshoot and resolved computer related issues.

Help Desk Field Team - Panthersoft FAST Team

Results-oriented technical Systems Analyst with a proven track record of over 15 years in Healthcare IT. Recognized for outstanding analytical, problem-solving, and interpersonal abilities, leading to exceptional customer satisfaction. Proficient in navigating complex operational and technical challenges, I excel at developing innovative solutions through collaboration across all organizational levels and with diverse resources. Experienced in the systems development life cycle, project management principles, and change management processes within high-pressure environments. Known for my unwavering focus and meticulous attention to detail, I approach challenging tasks with calm confidence. I am enthusiastic about showcasing my ability to contribute as a team player and a reliable individual, demonstrating my commitment to enhancing any organization's success. Eagerly seeking a challenging and rewarding opportunity that fosters both professional and personal growth.

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